Customer Service Representative
Há 4 dias
.Customer Service Representative (Danish-speaking) - Search EngineJob Title: Customer Service Representative (Danish-speaking) - Search EngineJob Description:The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements.
This position provides customer service support and resolution of routine problems regarding client's product or services.Experience the power of a game-changing careerAre you looking for what's next?
We're a global technology and services leader that powers the brands of the future.
We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year.If you're looking to grow and be inspired, as a Customer Service Representative in Lisbon, Portugal (On-Site), you will ensure that performance goals are met across all operations, fulfilling client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.Career growth and personal developmentWe'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
At Concentrix, there's a real career and personal growth potential.
About 80% of our managers and leaders have been promoted from within
That's why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you've always envisioned.What you will do in this roleAs a Customer Service Representative, you will:Respond to inbound customer requests, documenting relevant case informationAssure excellent customer satisfaction by assisting users with Pre-Sales, General Inquiries, and technical support issues via multiple channels (as assigned)Respond appropriately or escalate customers to higher tiers of support as defined and documentedCollaborate with other technicians to resolve or properly close help ticketsYour qualificationsConcentrix is a great match if you:Have a high level of Danish (written and oral) and fluent in English (B2)Possess excellent writing and verbal communication skills to simplify technical language for non-technical usersDemonstrate patience when communicating and solving issuesKeep up with the latest IT and tech-related trendsAre proactive, self-motivated, and a great team playerIf you feel you don't check every box, we still encourage you to apply.
We'll do our best to match you with the right job, whether it's this or another role
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Customer Service Representative
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