Onsite In Porto
Há 8 horas
Job Description: German-Speaking Customer Advisor (Web Services) – Onsite in Porto Are you a customer service enthusiast with a passion for web services?
We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal.
This onsite role allows you to assist customers from around the world, help them navigate their web service experience, and be a key part of a global team.
Key Responsibilities: As a German-Speaking Customer Advisor, you will be the first point of contact for our German-speaking customers, ensuring they receive exceptional service.
Your primary responsibilities include: Customer Support: Assist customers via phone, email, and live chat, addressing their inquiries and providing effective solutions in a timely manner.
Web Services Expertise: Develop a strong understanding of the company's web services, offering accurate, clear, and helpful information to customers.
Problem-Solving: Troubleshoot customer issues and deliver personalized solutions that meet their needs.
Communication: Communicate professionally, empathetically, and clearly with customers, ensuring satisfaction at every touchpoint.
Collaboration: Work with colleagues across various departments to resolve complex issues and improve customer service.
Customer Feedback: Collect valuable feedback from customers to share with the company for service improvements.
Documentation: Maintain detailed records of customer interactions, solutions, and feedback in our internal systems.
Requirements: Language Skills: Fluent in German and at least intermediate English (B2).
You should be able to effectively communicate in both languages.
Experience: Prior experience in customer service is advantageous but not required.
A positive attitude and willingness to learn are highly valued.
Skills: Communication: Strong verbal and written communication skills in both German and English.
Problem-Solving: Ability to troubleshoot customer issues and provide quick, effective solutions.
Customer-Oriented: Passion for providing excellent customer service and fostering long-term relationships with clients.
Adaptability: Comfort in working in a fast-paced environment and adapting to new challenges.
Team Player: Ability to collaborate with team members to achieve shared goals.
Tech-Savvy: Basic computer skills and the ability to learn new web-based applications quickly.
Benefits: Competitive Salary: A salary that reflects your skills and experience, with performance-based bonuses.
Relocation Package: For candidates relocating from abroad, we offer a comprehensive relocation package, including flight tickets and accommodation support.
Health & Life Insurance: Comprehensive coverage starting on day one.
Meal Allowance: A daily meal allowance to support your food expenses.
Transport Allowance: Monthly transport allowance for your commute.
Career Growth: Opportunities for career advancement and development within the company.
Training & Development: Access to ongoing training to enhance your skills and career.
Work-Life Balance: A flexible and supportive work environment.
Vibrant Location: While working onsite, you will be a part of our team based in Porto, a city renowned for its beautiful architecture, cultural heritage, and thriving international community.
Schedule: Rotational Shifts with flexible scheduling.
Documents Accepted: EU ID Residence Card Manifestação de Interesse Visas (under consultation) Why Porto?
Porto, located in northern Portugal, is a stunning city with a rich history, beautiful landscapes, and a growing tech industry.
Working in Porto provides an excellent opportunity to experience a high quality of life, with delicious food, vibrant culture, and an affordable lifestyle.
How to Apply: If you're ready to join our team as a German-Speaking Customer Advisor in Porto, we'd love to hear from you
Please submit your CV and a cover letter, highlighting your language skills and enthusiasm for delivering outstanding customer service.
-
Onsite In Porto
Há 8 horas
Porto, Portugal Cbt Tempo inteiroJob Description: German-Speaking Customer Advisor (Web Services) – Onsite in Porto Are you a customer service enthusiast with a passion for web services? We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal. This onsite role allows you to assist customers from around the world, help them navigate their web...
-
Onsite In Porto
Há 8 horas
Porto, Portugal Tn Portugal Tempo inteirocol-wideJob Description:Job Description: German-Speaking Customer Advisor (Web Services) – Onsite in PortoAre you a customer service enthusiast with a passion for web services? We are seeking motivated German-speaking Customer Advisors to join our dynamic team in Porto, Portugal. This onsite role allows you to assist customers from around the world, help...
-
Porto, Portugal Cross Border Talents Tempo inteiroJob Title: Onsite French-Speaking Customer Service RepresentativeLocation: Porto, PortugalIndustry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts) Salary & Benefits: Competitive SalaryHealth and Life Insurance (Comprehensive coverage from day one)Meal AllowanceTransport AllowanceCareer Growth & Development OpportunitiesCompany-Provided...
-
Porto, Portugal Cbt Tempo inteiroJob Description: German-Speaking Customer Advisor (On-Site - Porto) Position : German-Speaking Customer Advisor Location : On-Site, Porto, Portugal Industry : Web Services Language Requirements : Fluent German + B2 English Prior Experience : Preferred, but not required Salary & Benefits : Competitive salary, career development opportunities, and more.Job...
-
Guias de Turismo
Há 5 dias
Porto, Portugal Guides in Portugal Tempo inteiro**Sou uma empresa**:Guides in Portugal Selecionamos Guias de Turismo (M/F) A Guides In Portugal é uma Agência de Turismo que presta serviços a nível nacional e cuja sede é no Porto. Organizamos visitas guiadas e circuitos privados; desenhamos itinerários personalizados em Portugal e oferecemos serviços de transporte personalizado, contando com frota...
-
Babysitter Wanted In Porto
Há 8 horas
Porto, Portugal Babysits Tempo inteiroA babysitter wanted in Porto for 1 child, babysitting in Porto.We are a family of 3 with 2 small and super friendly dogs and have just moved to portugal after living in china foe the past 8 years.My son is 10 years old and typically enjoys TV and playing on his computer in his spare time
-
Digital Content Specialist
1 dia atrás
Porto, Porto, Portugal Diconium Tempo inteiroAbout DiconiumDiconium is a global leader in software, data, and AI solutions. Our team of experts works with top companies to maximize digital impact and drive business results.Job OverviewWe are seeking a skilled Digital Content Specialist to join our Western Europe region team. As a key member of our onsite content team, you will play a vital role in...
-
Atendimento ao Cliente
Há 7 dias
Porto, Portugal Coimbra IN Tempo inteiroEstas à procura de emprego com perspectiva de progressão de carreira, então chegaste à empresa certa. Esta empresa encontra-se neste momento em expansão e estamos a recrutar no sentido de crescermos, para poder continuar a melhorar as condições de todos aqueles que já colaboram connosco e também com de todos os que possam vir a integrar. Função:...
-
It Onsite Technician
1 hora atrás
Porto, Portugal Hemmersbach Gmbh & Co. Kg Tempo inteiroOnsite level 2 IT support for your users in hardware and software problems.Contact us directly if you have any questions about this open job position.ResponsibilitiesTroubleshoot and document steps performed to resolve challenges with hardware, software, and application issues in a ticketing system.Analyze errors, maintain hardware, set up/remove...
-
Porto, Porto, Portugal Working Adventures Tempo inteiro**Erlebe die Karriere deines Lebens in Porto!**Lust auf einen Tapetenwechsel?Wie wäre es mit einer Karriere in der charmanten Stadt Porto, die Geschichte, Kultur und modernen Lifestyle vereint?Unser Unternehmen bietet eine spannende Chance für engagierte Content Moderatoren und Kundenberater , die ihre berufliche Reise in einer der lebendigsten Städte...
-
Porto, Portugal Multilingual Jobs Worldwide Tempo inteiroDo you want to progress in your career and have a large affinity to technology and working with a wide range of customers? Then read on, as we are looking for dedicated German-speaking Customer Support Specialists in the picturesque city of Porto, Portugal. Our client is a leading global technology company that provides a cutting-edge platform to remotely...
-
Porto, Porto, Portugal Auslandsjob Tempo inteiroÜber unsDu suchst nach einer neuen Herausforderung im Ausland und möchtest in einer internationalen Umgebung arbeiten? Wir bieten dir die Möglichkeit, Content-Prüfer bei einer der bekanntesten Videoplattformen weltweit in Porto zu werden. In unserem global agierenden Team wirst du eine Vielfalt von Aufgaben ausführen und erleben, wie dich deine...
-
Swedish Speaking Content Reviewer in Porto
Há 13 horas
Porto, Portugal IT Jobs Worldwide Tempo inteiroSwedish Speaking Content Reviewer in Porto **Job details**: **Location** Porto **Discipline** - Customer Service**Reference** 35511 **Contact Name** Viktor Söderström **Job description**: Are you excited to start your new career in Portugal? This might be just the right opportunity! We are looking for a Swedish-speaking Content Reviewer to join our...
-
Porto, Portugal Multilingual Jobs Worldwide Tempo inteiroDo you want to progress in your career and have a large affinity to technology and working with a wide range of customers?Then read on, as we are looking for dedicated German-speaking Customer Support Specialists in the picturesque city of Porto, Portugal.Our client is a leading global technology company that provides a cutting-edge platform to remotely...
-
Spanish Speaking Customer Support in Porto
Há 13 horas
Porto, Portugal IT Jobs Worldwide Tempo inteiroSpanish Speaking Customer Support in Porto **Job details**: **Location** Porto **Discipline** - Customer Service**Reference** 35870 **Contact Name** Isabel Palacio **Job description**: Are you excited to start your new career in Portugal? This might be just the right opportunity! We are looking for a Spanish-speaking Customer Support to join our...
-
Trainer/quality Supervisor
56 minutos atrás
Porto, Portugal timeframe Tempo inteiro**timeframe Lda. Portugal - Porto, Distrito do Porto** Are you passionate about bringing order to systems and processes? Do you enjoy structured analyses, overseeing projects and working with the Quality team to optimise operational procedures? Are you enthusiastic about growing the customer relationship and going the extra mile? Then we want YOU as...
-
Porto, Portugal Blu Selection Spain Tempo inteiroPorto is calling! We are looking for Customer Service Representatives to join a dynamic and rapidly growing team in Porto. In this role, you will ensure qualitative and fast customer service via email, chat and phone to represent a famous brand. Your responsibilities as a Customer Service Representative will include: - Handle incoming and outgoing calls...
-
German Speaking Customer Service Agent In Porto
1 hora atrás
Porto, Portugal Blu Selection Spain Tempo inteiroPorto is calling! We are looking for Customer Service Representatives to join a dynamic and rapidly growing team in Porto. In this role, you will ensure qualitative and fast customer service via email, chat and phone to represent a famous brand.Your responsibilities as a Customer Service Representative will include: Handle incoming and outgoing calls with...
-
Customer Support With German In Porto
1 hora atrás
Porto, Portugal Smart-Recruitments Tempo inteiroAre you fluent in German and have strong communication skills?We have exciting job opportunities in Porto!Take the next step in your career by working with some of the top global brands.What You Will Do: - Communicate with customers via phone, chat, and email.- Monitor and resolve cases efficiently to ensure quick resolution.- Maintain customer satisfaction...
-
Customer Support With German In Porto
1 hora atrás
Porto, Portugal Smart-Recruitments Tempo inteiroJob Description Are you fluent in German and have strong communication skills?We have exciting job opportunities in Porto!Take the next step in your career by working with some of the top global brands.What You Will Do: - Communicate with customers via phone, chat, and email.- Monitor and resolve cases efficiently to ensure quick resolution.- Maintain...
