French Customer Advisor

2 semanas atrás

Lisboa, Lisboa, Portugal Speakit Jobs Tempo inteiro

Location: Portugal
Salary: TBD
Job type: Temporary to Permanent
Fluent Language: English, French
Category: Call Centre, Customer Service, IT, Internet
Job Reference: 4195966
Posted on: 20 Mar 2025
Do you want to live a rewarding career, on behalf of the world's most exciting brands? Join our client's multicultural team and make a real impact on our client's business every day. We are looking for a Technical Support Advisor to provide great customer support, maintaining quality & improving performance every day. If you love helping others and have a natural curiosity, we are a perfect match. Grow with our client, show off your skills, build your career path, and enjoy every moment in a people-focused global company.
ResponsibilitiesAs a French Speaking Advisor, you will have the responsibilities below:
Assist viewers through phone and/or chat regarding different queriesProvide account and application support to viewers namely with regard to software functionalityProvide technical support and troubleshoot system configurations and network settingsProvide accurate and real-time responses to the viewer's inquiries.RequirementsTo be selected as a French Speaking Advisor, you need to have the requirements below:
Have a native level of French (written and oral) and fluent in English (B2)Be passionate about entertainment and media enterpriseHave excellent communication skills coupled with empathy, team spirit, and customer-orientedHave familiarity with digital streaming services and devicesBe eligible to work in Portugal by either having an EU passport or a valid work permit to work legally in the country.BenefitsStrong compensation package (14 monthly payments per year plus bonus)Monthly meal allowance paid in voucher card (net)Private Health InsurancePersonal and career development programs and mentoring to develop skillsPossibility to participate in a growing multicultural projectWork in a diverse environment with people from over 75 nationalitiesBenefit from our modern amenities, many discounts in local businesses, free medical appointments at the office, sports, and social responsibility activities, internal parties, and much moreWe promote inter-company mobility to work at any of our sites around the worldPerformance Bonuses: 100 euros gross per month - 12 payments per year.Meal allowance - 7.23 euros per working dayAccommodation provided by the company for 280 euros per month (bills included). This option is only available for candidates coming from abroad.
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