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Technical Account Manager
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Your Role Semasio is a Unified Targeting provider that enables digital marketers to reach their target audience by seamlessly combining Audience and Contextual targeting. Our clients are leading global media agencies, brands and publishers, and we operate globally within the NAM, EMEA and APAC regions.
We are seeking a highly skilled and motivated Technical Account Manager to join our dynamic team. The Technical Account Manager will play a pivotal role in ensuring the successful implementation, optimization, and ongoing support of our ad tech solutions for clients across the EMEA, APAC, and NAM regions. This position requires a strong understanding of advertising technology, exceptional client-facing skills, and the ability to collaborate effectively with cross-functional teams.
Day to Day Serve as the primary technical support and consultation contact for clients across EMEA, North America, and APAC regions Build and maintain strong relationships with key clients, including media agencies, trading desks, publishers, and direct advertisers Provide technical training and consultation on the Semantic Targeting Platform to both external and internal clients Maintain and optimize the internal saas platform, as well as advising on partner platforms (DSPs, SSPs, Curate) Conduct technical assessments of client needs, offering tailored recommendations to optimize advertising campaigns Work with Product and Engineering teams to troubleshoot issues, prioritize enhancements, and drive continuous improvement of the SaaS platform Manage technical troubleshooting through the ticketing system and help clients build custom segments for their programmatic campaigns Preferred Experience Bachelor's degree in Computer Science, Engineering, Marketing, or related field. 3-5 years of Technical Account or Business Development experience preferably in consulting and managing around complex software solutions Strong technical background with expertise in ad serving platforms, programmatic advertising, data management platforms (DMPs), and related technologies. Experience or interest in the online marketing industry Excellent communication, negotiation, and presentation skills and ability to convey complex technical concepts to non-technical audiences effectively. Team player with hands on mentality and drive to learn and understand new topics Sales and relationship building skills Have an affinity for complex technical processes and tools Offer a hands-on mentality and have the eagerness to understand new topics Ideally, have gained first experiences in data-driven marketing or programmatic advertising Speak and write German and English fluently Perks & Benefits Competitive salary Health Insurance Flexible working hours Remote work options Half-day fridays, to start your weekend early 25 days paid time off + extra days off A fun, global team and a flat structure Team activities and volunteering days A spacious office, right in the center of Porto (close to Casa da Música) And all the other usual things – free snacks & drinks, team activities, office events, etc.
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