Greek Quality Analyst Wanted In Porto

Há 4 dias


Porto, Portugal Cross Border Talents Tempo inteiro

Join Us as a Quality Analyst in Porto, Portugal
Looking to take your career to the next level in one of Europes most vibrant and historic cities?
We're hiring a Quality Analyst to be part of our dynamic, multicultural team based in Porto a city known for its stunning architecture, world-class wine, and rich cultural heritage.
Why Porto?
Not only will you be working in a fast-paced, innovative environment, but youll also enjoy the perks of living in Porto , a coastal city bursting with life.
Imagine strolling by the Douro River, tasting the finest Port wine, and experiencing the warmth of the local community, all while contributing to exciting global projects
Your Key Responsibilities: Monitor and assess interactions between our Customer Service Representatives and clients across various platforms.
Implement best-in-class Quality Assurance standards to ensure exceptional service delivery.
Identify potential risks, such as fraud or security issues, and recommend proactive solutions.
Collaborate closely with the Business Quality Analyst to provide insights that drive performance improvements.
Be a mentorhelp train and develop Customer Service Representatives by identifying skill gaps.
Participate in continuous improvement initiatives to help optimize our processes.
Ensure compliance with company policies, making sure everything runs smoothly and efficiently.
What Were Looking For: Native/fluent in Greek and highly proficient in English .
Bachelors degree or equivalent experience.
Previous experience in call centers/BPOs is highly advantageous.
A solid understanding of Microsoft Office Suite and contact center trends .
Certification in Six Sigma Yellow Belt is a plus.
Strong communication , analytical , and problem-solving skills .
What We Offer: A competitive salary based on your skills and experience.
Be part of a multilingual, creative, and inclusive team with a friendly atmosphere.
Professional development opportunities to grow and reach your full potential.
Exposure to exciting global client projects and participation in strategic decisions that shape our companys future.
Enjoy working in the heart of Porto a city that blends old-world charm with modern innovation.
Ready to thrive in a role that blends challenge, collaboration, and career growthall while living in one of Europes most picturesque cities?
Dont miss outapply today



  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join Us as a Quality Analyst in Porto, Portugal!Looking to take your career to the next level in one of Europe's most vibrant and historic cities? We're hiring a Quality Analyst to be part of our dynamic, multicultural team based in Porto, a city known for its stunning architecture, world-class wine, and rich cultural heritage.Why Porto?Not only will you be...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join Us as a Quality Analyst in Porto, Portugal! Looking to take your career to the next level in one of Europes most vibrant and historic cities? We're hiring a Quality Analyst to be part of our dynamic, multicultural team based in Portoa city known for its stunning architecture, world-class wine, and rich cultural heritage. Why Porto? Not only will you be...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join Us as a Quality Analyst in Porto, Portugal! Looking to take your career to the next level in one of Europes most vibrant and historic cities? We're hiring a Quality Analyst to be part of our dynamic, multicultural team based in Portoa city known for its stunning architecture, world-class wine, and rich cultural heritage. Why Porto? Not only will you...

  • Quality Analyst With Greek

    1 semana atrás


    Porto, Portugal David Kennedy Recruitment Tempo inteiro

    David Kennedy Recruitment Ltd provides unparalleled recruitment services for international companies across the Europe.We bring a fresh and innovative approach to recruitment services, acting as liaison between the candidate and the client.Our goal is to exceed the expectations of every client and candidate, and leave each and every party satisfied.David...

  • Quality Analyst

    4 semanas atrás


    Porto, Portugal Michael Page Portugal Tempo inteiro

    Quality Analyst - German or Greek Speaker  (m/f)Referencia: JN -******** Adicionado em 28.08.2024 Sobre os nossos clientes Our client is a multinational Customer Service structure working in the reinforcement of its Quality Assurance team. Descriçao da oferta The Quality Analyst (QA) is responsible for monitoring transactions between CSR´s and Customers...

  • Quality Analyst

    Há 1 mês


    Porto, Portugal Michael Page Portugal Tempo inteiro

    Our client is a multinational Customer Service structure working in the reinforcement of its Quality Assurance team. The Quality Analyst (QA) is responsible for monitoring transactions between CSR´s and Customers (Voice, Email, Chat,Click-to-Call, Social Media or other channels) to identify and suggesting opportunities for improvement needs in the projects...


  • Porto, Portugal Babysits Tempo inteiro

    A babysitter wanted in Porto for 3 children, babysitting in Porto.We are from London, but newly moved to Porto.We are looking for a babysitter to be in the house while we go out in the evening.We have 3 beautiful children who are all very sweet and go to bed easily and sleep very well :)

  • Quality Analyst

    Há 1 mês


    Porto, Portugal Michael Page Tempo inteiro

    Our client is a multinational company.A consolidated and dynamic Customer Service hub known worldwide.Sobre o nosso clienteOur client is a multinational Customer Service structure working in the reinforcement of its Quality Assurance team.DescriçãoFindings identification that allow the improvement of CSR' and operational results; Apply BEST QA...

  • Quality Analyst

    Há 1 mês


    Porto, Portugal Michael Page Tempo inteiro

    Our client is a multinational company.A consolidated and dynamic Customer Service hub known worldwide.Sobre o nosso cliente Our client is a multinational Customer Service structure working in the reinforcement of its Quality Assurance team.Descrição Findings identification that allow the improvement of CSR' and operational results;Apply BEST QA...

  • Quality Analyst

    Há 1 mês


    Porto, Portugal Michael Page Tempo inteiro

    Our client is a multinational company.A consolidated and dynamic Customer Service hub known worldwide.Sobre o nosso clienteOur client is a multinational Customer Service structure working in the reinforcement of its Quality Assurance team.DescriçãoFindings identification that allow the improvement of CSR' and operational results;Apply BEST QA...

  • Quality Analyst

    Há 1 mês


    Porto, Portugal Michael Page Tempo inteiro

    Our client is a multinational company. A consolidated and dynamic Customer Service hub known worldwide. Sobre o nosso cliente Our client is a multinational Customer Service structure working in the reinforcement of its Quality Assurance team. Descrição Findings identification that allow the improvement of CSR' and operational results; Apply BEST QA...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join Us as a Line Manager in Porto, Portugal!Looking for a leadership role in a city known for its blend of old-world charm and modern innovation? Were hiring a Line Manager to oversee a dynamic team of Customer Service Representatives in Porto, a city famous for its picturesque landscapes, rich history, and vibrant culture.Why Porto?Immerse yourself in one...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Join Us as a Line Manager in Porto, Portugal! Looking for a leadership role in a city known for its blend of old-world charm and modern innovation? Were hiring a Line Manager to oversee a dynamic team of Customer Service Representatives in Porto, a city famous for its picturesque landscapes, rich history, and vibrant culture. Why Porto? Immerse yourself in...


  • Porto, Portugal Careerxtra Tempo inteiro

    We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Porto offices.Position: Customer Support RepresentativeLocation: Porto, PortugalEmployment type: Full-timeRemuneration: Base salary.Duties And Responsibilities Provide optimal advice regarding various client queries...


  • Porto, Portugal Cross Border Talents Tempo inteiro

    Italian Speakers Wanted in Lisbon or Porto! Locations: Lisbon or Porto, Portugal Are you an Italian speaker looking for exciting job opportunities in Lisbon or Porto? We are currently hiring for the following positions with relocation assistance available: 1. Content Moderator: - Review and moderate user-generated content to ensure compliance with platform...


  • Porto, Portugal Teleperformance Tempo inteiro

    What you can expect Are you focused on continuous improvement and standardization of working procedures? Are you analytical and keen on finding the root cause of performance issues? Do you like to help people develop their skills and achieve the best results possible? Then you are the Quality Analyst that we are looking for! What you'll do Monitoring...


  • Porto, Portugal Careerxtra Tempo inteiro

    We are working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Porto offices.Position: Customer Support RepresentativeLocation: Porto, PortugalEmployment type: Full-timeRemuneration: Base salary.Duties And ResponsibilitiesProvide optimal advice regarding various client queries...


  • Porto, Portugal Jujur Tempo inteiro

    Position: Customer Support Representative Location: Porto, Portugal Employment type: Full-time DUTIES AND RESPONSIBILITIES: Provide optimal advice regarding various client queries related to cosmetic products Respond to customers queries in timely and efficient manner Provide clear information about products and service Deliver a positive attitude towards...


  • Porto, Portugal JUJUR Tempo inteiro

    Position: Customer Support Representative Location: Porto, Portugal Employment type: Full-time **DUTIES AND RESPONSIBILITIES**: - Provide optimal advice regarding various client queries related to cosmetic products - Respond to customers queries in timely and efficient manner - Provide clear information about products and service - Deliver a positive...


  • Porto, Portugal David Kennedy Recruitment Ltd. Tempo inteiro

    David Kennedy Recruitment is working with a leading Outsourcing/BPO consultancy who is seeking to onboard Greek speaking Customer Support Representative for their Porto offices.Position: Customer Support RepresentativeLocation: Porto, PortugalEmployment type: Full-timeRemuneration: Base salary.DUTIES AND RESPONSIBILITIES: Provide optimal advice regarding...