Spanish Customer Support Specialist In Lisbon
4 semanas atrás
Take Your Career to the Next Level
We're on the lookout for a proactive and customer-focused Customer Support Specialist to join our innovative team.
If you excel in fast-paced environments, have a flexible approach, and enjoy helping others, this opportunity is perfect for you
Role Overview: As a Customer Support Specialist, you'll handle customer inquiries across multiple channels—including phone, chat, email, and social media—assisting with account management, technical support, and financial concerns.
Your contributions will enhance customer satisfaction and drive operational improvements.
Key Responsibilities: Deliver top-tier support through various communication channelsAssist with account setup, verification, logins, financial transactions, and tech-related issuesServe as a trusted advisor, ensuring an exceptional customer experienceAddress inquiries and concerns promptly with professionalismFoster strong client relationships through clear and effective communicationUphold service quality while adhering to company policiesRecommend process enhancements to optimize customer interactions Requirements: Fluent in Spanish (C2 level)Fluent in English (B2 level)EU Citizenship or Portuguese Residency Card0-1 year experience in customer supportStrong leadership, analytical, and communication skillsEagerness to learn and grow Why Join Us: Attractive Salary: Competitive compensation that values your skillsPerformance Bonus: Recognizing your achievementsMeal Allowance: Covering your daily mealsTransportation Support: Assisting with commuting costsHealth & Life Insurance: Comprehensive protection for your well-beingRelocation Package: Enjoy a seamless transition with our support for your moveOnsite Work: Engage and grow in a collaborative office environment Ready to take the next step? Apply today and be part of a team that values innovation and excellence
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