It Support, Staff
4 semanas atrás
.50000BR PORTUGAL - Porto Job Description and Requirements About the Team We are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail, organizational skills, and a strong technical skillset. About Synopsys, Inc. Synopsys, Inc. is the Silicon to Software partner for innovative companies developing electronic products and software applications we rely on every day. Synopsys has a history of being a global leader in electronic design automation and semiconductor IP. For more information, go to. General Responsibilities: We are seeking a talented, energetic person to join our team in Maia, supporting Synopsys infrastructure and R&D teams. Our team's mission is to provide world-class IT Support for Synopsys. Overall Duties and Responsibilities: Help ongoing projects and site activities at our Maia office in Portugal. Provide technical support to local and remote employees for hardware and software issues on their laptops and mobile devices (IOS, Android) by using efficient troubleshooting techniques and having problem-solving skills, strong logical reasoning, and a solution-oriented mindset. Assist in the IT asset life cycle refresh process for new hires and existing employees including imaging, configuring, and migrating to new systems. Basic understanding of networking (Wi-Fi, Wired, VPN) and general IT infrastructure. Assists in maintenance of network equipment, phones, and teleconference equipment, including tracking of assets, inventorying, retiring and disposal of IT Assets. Assists other teams within the Information Technology organization with the support of their projects, hardware, and software. Assists in the support of the computer room operations. Document troubleshooting and communications in a ticket system and meet relevant ticket SLAs based on the ticket priority. Skills and Knowledge: Above average Written and spoken English. Fully proficient with Windows Operating Systems. Strong customer focus is essential. Be familiar with the Microsoft Office Suite. Experience with Excel, MS Teams and SharePoint is a plus. Project management skills to ensure timely completion of tasks, efficient use of resources, and effective communication with stakeholders is a plus. Energetic and capable of learning new technologies, move to new tasks and acquire new responsibilities as necessary. Team player – able to work independently. Strong inter-personal and communication skills along with the ability to multi-task and solve problems independently. The ability to interact with all levels of management and people with different styles. Advantageous skill areas that will give you an edge: Linux Operating Systems knowledge
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IT Support, Staff
3 meses atrás
Porto, Portugal Synopsys Tempo inteiro50000BR - PORTUGAL - Porto **Job Description and Requirements** - About the Team - We are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe’s Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide...
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It Support, Staff
3 semanas atrás
Porto, Portugal Synopsys, Inc. Tempo inteiro.About the TeamWe are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail,...
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It Support, Staff
Há 3 dias
Porto, Portugal Synopsys Tempo inteiro.About the TeamWe are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail,...
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It Support, Staff
Há 2 dias
Porto, Portugal Synopsys Tempo inteiroAbout the TeamWe are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail,...
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It Support, Staff
4 semanas atrás
Porto, Portugal Synopsys Tempo inteiro50000BR PORTUGAL - Porto Job Description and RequirementsAbout the Team We are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support...
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It Support, Staff
4 semanas atrás
Porto, Portugal Synopsys, Inc. Tempo inteiro.About the Team We are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail,...
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It Support, Staff
4 semanas atrás
Porto, Portugal Synopsys, Inc. Tempo inteiroAbout the TeamWe are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail,...
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IT Support, Staff
Há 1 mês
Porto, Porto, Portugal Synopsys Tempo inteiroAbout the TeamWe are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe's Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail,...
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IT Support, Staff
Há 1 mês
Porto, Portugal Synopsys Tempo inteiroAbout the TeamWe are a dynamic technology team focused on providing exceptional customer service to Synopsys employees. The Europe’s Desktop Support team provides software, hardware, and networking support for Synopsys employees. We partner with other regional teams to provide high-quality support worldwide. Our team values include attention to detail,...
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IT Support
3 meses atrás
Porto, Portugal SMARTENERGY Group AG Tempo inteiroThe applicant will support end-user technologies, including desktops, printers, mobile phones, office audiovisual devices and local area networks and systems of all types, providing technical support and ensuring the whole company IT system runs smoothly. **Main responsibilities**: - Installing, configuring and maintaining computer systems, software,...
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It Support
4 meses atrás
Porto, Portugal Smartenergy Renewables Deutschland Gmbh Tempo inteiroThe applicant will support end-user technologies, including desktops, printers, mobile phones, office audiovisual devices and local area networks and systems of all types, providing technical support and ensuring the whole company IT system runs smoothly. Main responsibilities:Installing, configuring and maintaining computer systems, software, networks,...
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Business Support – It Service Management
3 meses atrás
Porto, Portugal Software & Support Media Gmbh Tempo inteiroBusiness Support – IT Service ManagementWho are we: Neotalent Conclusion is one of the leading Iberian specialists providing services in Information Technology and Engineering services. As part of the Netherlands-based organization Conclusion, which has an ecosystem of over 25 companies and 3,600 employees, we are focused on increasing the technological...
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It Support Technician
4 semanas atrás
Porto, Portugal Fischer Connectors Tempo inteiro.Founded in 1954, Fischer Connectors designs, develops and deploys end-to-end interconnect solutions for ecosystems requiring local transfer and management of data, signals and power. Its tailored electronic solutions, connectors and cable assemblies are trusted globally for their reliability in demanding environments.Fischer Connectors is part of...
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It Support Technician
3 meses atrás
Porto, Portugal Fischer Connectors Tempo inteiro.Founded in 1954, Fischer Connectors designs, develops and deploys end-to-end interconnect solutions for ecosystems requiring local transfer and management of data, signals and power. Its tailored electronic solutions, connectors and cable assemblies are trusted globally for their reliability in demanding environments. Fischer Connectors is part of...
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It Support Technician
3 meses atrás
Porto, Portugal Fischer Connectors Tempo inteiroFounded in 1954, Fischer Connectors designs, develops and deploys end-to-end interconnect solutions for ecosystems requiring local transfer and management of data, signals and power. Its tailored electronic solutions, connectors and cable assemblies are trusted globally for their reliability in demanding environments.Fischer Connectors is part of Conextivity...
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It Application Support
Há 1 mês
Porto, Portugal Kcs It Tempo inteiro.We're looking for the special, unique, and amazing YOU! At KCS IT, we look for those that stand out, who always want to be better, and who share our values: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, and teamwork. At KCS, we stand for equality and value diversity. We create a safe, diverse environment...
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It Support Technician
3 meses atrás
Porto, Portugal Fischer Connectors Tempo inteiroFounded in 1954, Fischer Connectors designs, develops and deploys end-to-end interconnect solutions for ecosystems requiring local transfer and management of data, signals and power. Its tailored electronic solutions, connectors and cable assemblies are trusted globally for their reliability in demanding environments. Fischer Connectors is part of...
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It Application Support
Há 1 mês
Porto, Portugal Kcs It Tempo inteiroWe're looking for the special, unique, and amazing YOU! @ KCS IT, we look for the ones that stands out, for those that always wants to be better and fight for it, and for those who has the same values that we do: dedication, energy, integrity, transparency, flexibility, trust, honesty, hard work, proactivity, teamwork. At KCS we stand for equality and value...
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IT Support Manager
3 meses atrás
Porto, Portugal Five9 Tempo inteiroJoin us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide. Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an...
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IT Support Manager
4 meses atrás
Porto, Portugal Five9 Tempo inteiroResponsibilities: Lead a team of support staff through daily support and project management tasks to ensure high quality and timely service is provided within the EMEA region. Serve as the main IT business partner for the Five9 Porto, Portugal office leadership and other business partners. Provide support services to Five9 employees with technical...
