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Application Production Support
4 semanas atrás
Na WINNING CONSULTING procuramos um(a) **Application Production Support**, para se juntar à nossa equipa de consultoria, integrando um projeto de um dos nossos clientes na área da Banca, em Lisboa - Híbrido.
**TAREFAS/FUNÇÕES**
- Apoiar a empresa nas suas necessidades informáticas e compreender os fluxos de trabalho e os cenários empresariais;
- Manter uma cobertura adequada no seu turno designado;
- Assumir voluntariamente o trabalho e as tarefas recebidas por correio eletrónico, telefone ou pessoalmente;
- Fornecer à empresa, aos membros da equipa e a outras equipas parceiras de projectos/tarefas actualizações sobre o problema/tarefa/projeto;
- Compreender o problema subjacente e a correção/libertação do patch associado e identificar o problema sistémico;
- Contribuir para melhorar as verificações pós-lançamento;
- Melhorar as tarefas quotidianas através da escrita de scripts e da automatização de tarefas orientadas para os procedimentos.
**Requisitos**:
- Licenciatura em Engenharia Informática, Estatística, Matemática ou áreas similares (preferencial);
- Pelo menos **5 anos** de experiência na área de suporte aplicacional;
- Conhecimentos gerais de infraestruturas informáticas;
- Conhecimentos específicos e experiência com RedHat Linux;
- Experiência em contexto de Continuous Delivery, Industrialização/automatização de entregas, deployments, rollbacks;
- Experiência em Kubernetes e serviços geridos em cloud (AWS, Azure ou IBM Cloud), middleware (VIP, WAF, RDBMS, NoSQL, armazenamento de ficheiros);
- Conhecimentos de ITIL;
- Disponibilidade para trabalhar durante os feriados/fins-de-semana, de acordo com as necessidades pré-definidas e numa base rotativa com o resto da equipa;
- Idiomas**:Inglês avançado**.
**Quem Somos?**
A Winning Consulting é uma empresa de consultoria que oferece serviços de consultadoria, formação, recrutamento e investigação. Apoiamos os nossos clientes na procura de soluções inovadoras e sustentáveis, desde a aplicação do conhecimento científico na resolução de problemas complexos de gestão até à transformação digital e tecnológica das organizações.
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