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Quality Project Manager
1 semana atrás
We are now looking for an Quality Project for Airbus GBS.
Join quality as Customer Services Quality Manager for Flight Hours Services (FHS) and be a key player in Customer Services transformation journey.
**The main tasks and responsibilities will include**:
In a dynamic and Customer focused environment, the Job Holder:
- Leads or facilitates the resolution of complex / repetitive quality issues using problem solving methods,
- Drumbeats actions launched from Particular Problem Solving, and from FHS process and Warehouse surveillance findings,
- Analyses these actions, identifies clusters and launches/supports improvement projects with the business,
- Supports improvement of FHS Quality way of working (including Toulouse, Singapore, New Delhi and Bangalore),
- Contributes to guarantee the adherence of FHS deliverables to applicable regulatory & contractual requirements to ensure Right First Time and Customer Satisfaction,
- Contributes to maintain a solid FHS Quality Management System, in close coordination with international local Quality Teams,
- Leads or supports quality continuous improvements projects in the frame of FHS transformation,
- Analyses, integrates and provides quantitative and qualitative data to support discussions and decision making at Programme or Project Management level,
- Supports FHS Quality Risk and Opportunities management,
- Supports performance monitoring: updates FHS Quality KPI, reports and identifies room for improvement.
**Requirements**:
- 2 to 3 years of experience in project and portfolio management knowledge (scope, organization, cost, schedule).
- Problem solving mindset.
- Ability to facilitate improvement workshops.
- Ability to work in a multi-cultural environment and multifunctional team.
- Stakeholder management, listening, negotiation, conflict management, change management and communication skills.
- Autonomous, rigorous and reliable way of working.
- Service and problem-solving oriented behavior.
- English: advanced level.
**What’s in it for you (benefits)**
- Diverse career opportunities within Airbus European core countries or in other regions around the world.
- A hybrid working model, allowing you to combine onsite and offsite work.
- A modern office, well connected to public transportation.
- A motivated and fun crew to grow and build and shape the GBS together.
- An intense and exciting onboarding experience.
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
**Company**:
Airbus Portugal SA
**Employment Type**:
Permanent**Experience Level**:
Entry Level
**Job Family**:
Programme & Project Management
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
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