1st and 2nd Level Support Consultant

Martinhal Resorts is a leading luxury holiday experiences brand in Portugal that has been welcoming international guests since the first resort opening in 2010, in Sagres, Algarve. Our family-managed hotels & resorts seamlessly blend elements of luxury, family, design, and our philosophy of genuine hospitality comes to life purely through the combined...

Martinhal Resorts is a leading luxury holiday experiences brand in Portugal that has been welcoming international guests since the first resort opening in 2010, in Sagres, Algarve. Our family-managed hotels & resorts seamlessly blend elements of luxury, family, design, and our philosophy of genuine hospitality comes to life purely through the combined...

Martinhal Resorts is a leading luxury holiday experiences brand in Portugal that has been welcoming international guests since the first resort opening in 2010, in Sagres, Algarve. Our family-managed hotels & resorts seamlessly blend elements of luxury, family, design, and our philosophy of genuine hospitality comes to life purely through the combined...

We are currently searching and recruiting an English speaker for a role of 2nd Line Support Analyst. - **Job description**:_ - Familiar with ASD/Service Now - excellent ENGLISH - Excellent Client management & communication skills - Highly Organised / Task focused > Proactive/Focused and willing to take ownership - Starter/Finisher - Able to work under...

VMware, Systemadministration, VoIP, 1st-Level-Support,Ticketsysteme, LAN, Microsoft Windows, Citrix XenApp, MicrosoftExchange, WLAN, Monitoring, IT, WAN, ITIL, Active Directory,Tablets, Business Intelligence, Betriebssysteme, iOS, Desktops,2nd-Level-Support, Hardware, Notebooks, Citrix,Systemintegration IT System Administrator in 1st & 2ndLevel Support...

Referência 11897_2nd Line Support Analyst **Descrição**: Application Support **Perfil**: We are looking for an 2nd Line Support Analyst to integrate a project in Lisbon. **Oferecemos**: - Personal accompaniment focused on Career Management; - Continuous and personalized Training and Certification through our own Learning Center; - Solidity; - Trust...

Hard- und Softwaresupport für Deine UserAbgeschlossener Hochschulabschluss oder vergleichbare technische Ausbildunggute Deutsch- und Englischkenntnisse (B2)Optional: FührerscheinDu hast einen abgeschlossenen Hochschulabschluss im Bereich Technik oder bereits mehrjährige Berufserfahrung und möchtest neue Erfahrung im Ausland sammeln?Dann starte deine...

Are you eager to be part of a multinational project in the field of information technology? Here you'll have the opportunity to work as a consultant and collaborate with talented colleagues and clients across the globe. Join us in this project and start making a contribution to innovation in the industry We are looking for aWindows Administrator to work in a...

Do you want to work in a fast-growing, global company with an open communication culture and agile development processes? Do you want to make things happen and actively develop them further? Then become part of our international  SAP Support team  at our location in Albergaria-a-Velha (Portugal).Purpose:Provide 1st and 2nd level SAP support in SAP user...

Fox IT is a Portuguese consulting company that is, for the 2nd consecutive year, in the TOP of the 5% best SMEs in Portugal. Our Mission is to bring a new approach to the IT market, promoting a fairer exchange between us, our consultants and our customers. We are looking for a **Helpdesk and Service Desk Specialist **to join our team in...

Location:Lisbon Sector:Cloud, Infrastructure and Services Job type:Contract Job functions:3rd Line Support, 2nd Line Support, 1st Line Support Salary:€300 - €350 per day + Outside IR35 Contact:Lauren Stutz Job ref:50231_ Published:27 minutes ago Duration:6 Months Expiry date: Startdate:ASAPThis role is outside IR35 and will require you to go to the...

**Titre : Customer Success Manager - 1st Level Support (french & spanish speaker) (F/H)** **Localisation : Lisbonne** **Type de contrat : CDI - 40h/semaine** **Nombre de poste à pourvoir : 1** **Mission principale**: Le Service Customer Support recrute un Customer Success Manager - 1st Level Support (french & spanish speaker) (F/H) afin de renforcer son...

**Titre : Customer Success Manager - 1st Level Support (french & spanish speaker) (F/H)** **Localisation : Lisbonne** **Type de contrat : CDI - 40h/semaine** **Nombre de poste à pourvoir : 2** **Mission principale**: Le Service Customer Support recrute deux Customer Success Manager - 1st Level Support afin de renforcer son équipe ! Votre principale...

Hard- und Softwaresupport für Deine User Abgeschlossener Hochschulabschluss oder vergleichbare technische Ausbildunggute Deutsch- und Englischkenntnisse (B2)Optional: FührerscheinDu hast einen abgeschlossenen Hochschulabschluss im Bereich Technik oder bereits mehrjährige Berufserfahrung und möchtest neue Erfahrung im Ausland sammeln? Dann starte deine...

Hard- und Softwaresupport für Deine User Abgeschlossener Hochschulabschluss oder vergleichbare technische Ausbildunggute Deutsch- und Englischkenntnisse (B2)Optional: FührerscheinDu hast einen abgeschlossenen Hochschulabschluss im Bereich Technik oder bereits mehrjährige Berufserfahrung und möchtest neue Erfahrung im Ausland sammeln? Dann starte deine...

**Join the Cluster Revolution!** At Cluster, we're not just a company; we're a thriving community with a mission to elevate our team and conquer new horizons. From our humble beginnings in 2020 with three passionate minds, we've blossomed into a powerhouse of 300+ experts across Lisbon, and now we're spreading our wings to enchant Barcelona. Why Cluster?...

Join the Revolution! At our company, we're not just a company; we're a thriving community with a mission to elevate our team and conquer new horizons. From our humble beginnings in 2020 with three passionate minds, we've blossomed into a powerhouse of 300+ experts across Lisbon, and now we're spreading our wings to enchant Barcelona. Why? Because we...

**Start: 11th January or later** **Service hours: German/ Dutch: Monday to Saturday - 8 am to 8pm** **French: Monday to Saturday 7h00 am to 9.00 pm** **Days Off: Sunday and 1 rotational dayMonday to Saturday 7h00 am to 9.00 pm** **Tasks**: **Growing a deep understanding of the product, both on hardware & software** ** Helping customers understand and use...

1st Line Support/Service Desk - Full Remote Lisboa Published on June 6, 2023DescriptionMain Tasks and Responsibilities: Assist colleagues during onboarding to ensure maximum adoption of our technology stack; Assist our users in maximizing use of existing technologies; Identify opportunities for improvement; Proactively execute technical tasks so that systems...

**Your contribution to something big**: - Call acceptance and ticket opening; translation tickets from German to English; process service orders; forward solution to clients; escalation to 2nd/3rd level supports when needed; keep database with new incidents/solutions; - Answer calls meeting high quality standards and specified time frames; - Technical...