IT System Administrator

2 semanas atrás

Lisboa, Portugal Nezasa AG Tempo inteiro

Nezasa is a Swiss TravelTech scale-up with offices in Zurich, Lisbon, and Santiago de Chile that empowers travel brands worldwide.

Join us to improve and extend our leading, cloud-based planning and booking platform and revolutionize the travel industry together with us

As our IT System Administrator at Nezasa

**You will...**
- Take ownership of the current and future internal IT systems landscape that are used across the whole organization to support various business processes. This includes tools such as Google Workspace, Atlassian, Zendesk, HubSpot, Asana, Slack and others
- Provide user support via our IT Service Desk in Slack and give training for new and existing team members with systems related issues
- Design, implement and coordinate strategic plans for systems, policies and procedures together with the relevant departments
- Monitor daily operations of systems and swiftly solve related problems
- Monitor security vulnerabilities and ensure data security for cloud and physical devices as well as their back-up systems in line with certification requirements and enforce them across the organisation
- Support audit and certification procedures for IT security
- Select and manage acquisition of new and replacement workplace infrastructure and IT systems based on need assessments and take ownership of third-party vendor management

Note: you will not be handling the infrastructure of our own SaaS travel booking platform but the tools that we use in our everyday lives at work.

**You have...**
- 3+ years of experience managing a wide variety of tools & systems and a knack for technical aspects related to system set-up and permissions
- The ability to conceptualize and grasp efficient systems set-ups for the business as a whole from Engineering and Product, to Sales and Finance
- An inquisitive mind with strong problem solving and analytical thinking skills
- Excellent communication skills in English (written and spoken)
- Experience related to security audits and certifications is a plus
- BS in Information Systems, Computer Science, Business Administration or related field
- Values that align with ours

You can learn more about what it is like to work for Nezasa and what we offer on our Careers Page.

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