Customer Service Georgian

Há 5 dias

Lisboa, Portugal Tech Mahindra Tempo inteiro

We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.

Tech Mahindra has arrived in Portugal, and we are looking for you We want to present you growing opportunities and so far the best working environment.

We are looking for a Business Associate for our project, to review various text present in the video & images and transcribe the text and give their individual judgements/decisions being provided as per the task guidelines to facilitate project objectives of machine learning.

**Key responsibilities**:

- Evaluate the content and tag the text present in the video and images based on
guidelines provided by the client.
- To review the contents present in the video and images and to give their
judgements/decisions as per task guidelines.
- Create boundary boxes to select image files, join boxes as per instructions, do
transcription, make sentence correction as per own judgment and given
guidelines.
- Do Calibrations sessions within a Team, with other locations or even with clients
as per instruction from Command Center or superiors.
- To coordinate with other team members for sharing best practices.
- Work independently and within a team
- Communicate well with internal and external contacts as per requirement.
- Manage multiple assignments simultaneously without any / mínimal guidance or
help from seniors or peers team members
- Adhere to Tech Mahindra and client’s procedures, policies and guidelines
- All KPI related tasks must be followed & adhered to avoid business impact
- To ensure that breaks are pre-approved by SME, Team Leader or Manager
- Follow all instructions from the Team Leader, Command Centre or superiors.
- Adhering to all Officeand Process specific policies.
- Maintain confidentiality for all process related work and other officerelated
critical details
- Any additional ad hoc tasks that may contribute to a better service to the client
or improvement to the KPI

**Skills/qualifications required**:

- Georgian fluent / C1 and English C1 (mandatory)
- Excellent proficiency in grammar
- Good communication skills
- High attention to details
- Autonomous, proactive and good team player

**Our offer**:

- Base salary above average x 14months
- Meal allowance and health Insurance
- Initital and continuing Training

**Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.**

Experiência:

- Atención al cliente: 1 año (Deseable)

Idioma:

- Inglés (Deseable)

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