Helpdesk Data Analyst

1 semana atrás


Lisboa, Portugal GoWork.pt Tempo inteiro

**LOCAL**: Lisboa (Presencial)

**Horário**: Full-time, presencial

**Funções**:
Gestão e manutenção das aplicações utilizadas, nomeadamente em ambiente de saúde;
Especificar requisitos das necessidades identificadas;
Investigar e diagnosticar a causa raiz dos problemas, bem como fornecer soluções para a sua correção;
Apoiar na coordenação e execução de soluções de mitigação de problemas identificados nas aplicações;
Articulação com fornecedores externos e outros profissionais da equipa de TI;
Garantir que os utilizadores recebem ajuda rápida e eficaz;
Formar e orientar os utilizadores na utilização eficaz das aplicações;
Desenhar soluções que satisfaçam as necessidades do negócio e da sua gestão e implementar as melhores práticas de metodologias de análise funcional;
Monitorizar o desempenho e utilização das aplicações e recolha de dados para análise, em função das necessidades de negócio e da sua gestão;
Assegurar a gestão de projetos na área de TI, articulando com fornecedores e consultores;
Assegurar o helpdesk na área de TI a toda a organização.

**Requisitos**:
Formação mínima ao nível do 12º ano;
Bons conhecimentos técnicos em redes, sistemas operativos e hardware;
Experiência significativa e domínio de bases de dados e ferramentas de extração e análise de informação (nomeadamente SQL, Power BI, TOAD, bem como de excel avançado);
Experiência e conhecimento dos softwares Medicine One e Primavera (requisito preferencial);
Boas competências de comunicação, gestão de projetos e análise de sistemas;
Capacidade de trabalho em equipa;
Dinamismo e proatividade.

**Oferecemos**:
Vencimento compatível com a função;
Projeto de continuidade;
Vínculo Contratual direto com a nossa empresa cliente.


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