Quality Assurance Analyst
2 meses atrás
Position: Quality Assurance Analyst
Location: Lisbon, Portugal
Employment type: Full-time
The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on predetermined options, and justifying these ratings in writing. The aim is to refine the quality of assessments over time.
**DUTIES AND RESPONSIBILITIES**:
- Act as the go-to person for quality guidelines, ensuring adherence and consistency across all tasks
- Review and rate diverse content types, including audio, video, text, and photos, in line with task guidelines
- Provide thorough, written explanations to support your ratings and enhance overall rater quality
- Participate in calibration sessions with the team and stakeholders, following the direction of the team lead
- Conduct peer audits as part of the quality process and assist in training initiatives when needed
- Collaborate with team members to share insights and best practices, driving continuous improvement
- Manage multiple assignments independently, balancing various tasks with mínimal guidance
- Assist the team lead or manager during the interview process for future hires
- Ensure all tasks meet key performance indicators (KPIs) to prevent any business impact
- Work concurrently on multiple customer projects, consistently meeting or exceeding client expectations.
**REQUIREMENTS**:
- Native / fluent in Japanese both verbal and written. Fluent in English (minimum B2 level)
- Ability to take on a job in Portugal without any legal support (EU citizenship or residence card in Portugal)
- University degree would be an advantage but is not required
- Computer literate & being comfortable using G Suite, particularly Google Sheets
- Highly detail-oriented with a rigorous and analytical approach
- Excellent verbal and written communication skills, with the ability to present reasoning in a clear, concise, and logical manner
- Willingness / ability to work flexible shifts. Strong sense of logic and sound decision-making abilities Work schedule: shift rotation, Monday to Friday, 08:00 AM to 8:00 PM. 40 hours of work per week (2 days off).
**OFFER**:
- Lunch vouchers 7,63 EUR per day
- 100 EUR transportation allowance or company shuttle
- Health and dental insurance
- Above-average base salary (**x 14 months**)
- Dynamic and creative team with a positive and friendly atmosphere
- Guidance and tools to reach your full potential.
-
Quality Assurance Analyst
4 semanas atrás
Lisboa, Lisboa, Portugal Hikma Pharmaceuticals Tempo inteiroQuality Assurance AnalystHikma Pharmaceuticals seeks a Quality Assurance Analyst to support the Quality Assurance Department. Key responsibilities include conducting or verifying analysis of bulk samples, verifying or conducting sampling and analysis of in-process control during filling of batches, and ensuring that equipment and solutions in use are...
-
Senior Quality Assurance Analyst
4 semanas atrás
Lisboa, Lisboa, Portugal Phiture Tempo inteiroQuality Assurance Analyst Role DescriptionWe are seeking a highly skilled Quality Assurance Analyst to join our team at Hikma. As a key member of our Quality Assurance Department, you will play a critical role in ensuring the quality and integrity of our pharmaceutical products.Main Responsibilities:Conducting or verifying analysis of bulk samplesVerifying...
-
Analyst, Quality Assurance
Há 1 mês
Lisboa, Portugal Hikma Pharmaceuticals Tempo inteiroTitle: Analyst, Quality Assurance Founded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people who are competent. Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.At the end of the 1980s, we...
-
Analyst, Quality Assurance
Há 1 mês
Lisboa, Portugal Hikma Pharmaceuticals Tempo inteiroTitle: Analyst, Quality AssuranceFounded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people who are competent. Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.At the end of the 1980s, we...
-
Quality Assurance Professional
Há 1 mês
Lisboa, Lisboa, Portugal Adecco Tempo inteiroJob Title: Quality Assurance ProfessionalAbout the Role:We are seeking a Quality Assurance Professional to join our team at Adecco. As a Quality Assurance Professional, you will be responsible for performing quality checks on completed analyst/senior analyst files.Main Responsibilities:Perform quality checks on completed analyst/senior analyst filesProvide...
-
Analyst, Quality Assurance
Há 1 mês
Lisboa, Portugal Hikma Pharmaceuticals Tempo inteiroFounded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people who are competent.Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.At the end of the 1980s, we extended ours beyond the Middle...
-
Quality Assurance Analyst
6 meses atrás
Lisboa, Portugal DataSmart Tempo inteiro**# Think Data Be Smart #** **About Us**: _DataSmart_ is a Portuguese company, positioning itself as a consulting company of excellence, with over 20 years of existence. We are specialized in Technologies and Information Systems services, for the Portuguese and International markets. We pride ourselves on fostering a culture of involvement, experience, and...
-
Quality Assurance Analyst
2 semanas atrás
Lisboa, Portugal Equadis Tempo inteiro**Your Mission as a Quality Assurance Analyst!** We are looking for a passionate Manual QA Engineer to join our R&D team in Lisbon. In this role, you will play a key part in ensuring the quality of our solution by testing its features and delivering an optimal user experience. **Your Responsibilities**: - Understand the functional requirements prepared by...
-
Senior Quality Assurance Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Phiture Tempo inteiroOverview: Phiture seeks a seasoned Senior Quality Assurance Specialist to oversee the quality control process within our KYC/AML environment. In this pivotal role, you will be responsible for ensuring exceptional quality standards while providing expert guidance to analysts and senior analysts.
-
Business Analyst and Quality Assurance
3 meses atrás
Lisboa, Portugal askblue Tempo inteiroDo you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for **Business Analyst and Quality Assurance** to join our company in one of our projects, in the **mobility sector**, in **Lisbon**. **Team** We are seeking a detail-oriented Business Analyst with strong Quality Assurance (QA)...
-
Quality Assurance Analyst With Indonesian
4 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment partnered with a renowned tech BPO company to find an Indonesian speaking Quality Analyst for their contact center teams.The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards.This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on...
-
Analyst, Quality Assurance
Há 1 mês
Lisboa, Portugal Phiture Tempo inteiroFounded by Samih Darwazah over 40 years ago in Jordan, Hikma's purpose is to provide affordable, quality medicines to the people who are competent. Based on very solid foundations, we continue to innovate daily and find practical solutions to transform the lives of the millions of people we serve.At the end of the 1980s, we extended ours beyond the Middle...
-
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment partnered with a renowned tech BPO company to find an Indonesian speaking Quality Analyst for their contact center teams.The main goal of the Quality Assurance Analyst is to...
-
Quality Assurance Analyst With Japanese
4 semanas atrás
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroDavid Kennedy Recruitment partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams.The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards.This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on predetermined options, and...
-
Quality Assurance Analyst With Indonesian
2 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroDavid Kennedy Recruitment partnered with a renowned tech BPO company to find an Indonesian speaking Quality Analyst for their contact center teams. The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on...
-
Senior Finance Data Quality Assurance Analyst
3 meses atrás
Lisboa, Portugal AstraZeneca Tempo inteiro**Job Title: Senior Data Quality Assurance Analyst** **Location: Lisbon** **Introduction to role**: Join our Global Business Services (GBS) Data Assurance team at AstraZeneca, a place built on innovation and creativity. We are looking for a Senior Finance Data Quality Assurance Analyst who will play a crucial role in ensuring that our master, reference,...
-
Japanese Quality Assurance Analyst
Há 1 mês
Lisboa, Lisboa, Portugal David Kennedy Recruitment Tempo inteiroJob Title: Quality Assurance Analyst with JapaneseCompany: David Kennedy RecruitmentWe are seeking a detail-oriented and analytical Quality Assurance Analyst with Japanese language skills to join our team. The successful candidate will be responsible for ensuring the quality of content assessments, providing thorough written explanations to support their...
-
Lisboa, Portugal David Kennedy Recruitment Tempo inteiroOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams.The main goal of the Quality Assurance Analyst is to serve as an expert in...
-
Quality Assurance Analyst With Japanese
3 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroOur company delivers exceptional recruitment services on a global scale, presenting an innovative approach that connects candidates and clients seamlessly.David Kennedy Recruitment partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams.The main goal of the Quality Assurance Analyst is to serve as an expert in...
-
Quality Assurance Analyst With Japanese
2 semanas atrás
Lisboa, Portugal Buscojobs Portugal Tempo inteiroDavid Kennedy Recruitment partnered with a renowned tech BPO company to find a Quality Analyst for their contact center teams.The main goal of the Quality Assurance Analyst is to serve as an expert in quality standards. This involves assessing various content types such as audio, video, text, and photos, assigning ratings based on predetermined options, and...
