Operations B2C Data Analyst

6 meses atrás


Lisboa, Portugal EDP PT Tempo inteiro

**EDP** is a global energy company that leads based on the values of Innovation, Sustainability and Humanization. Using the technology of the future we create solutions highly focused on the needs of our people and our customers, never neglecting our role and contribution to society.

**B2C Operations Direccion** of **EDP Comercial**, leader in energy and energy efficiency services, intends to recruit for the **Litigation area.**

**Work Place**: Lisbon or Oporto

**Main responsibilities**:

- Monitoring credit control and litigation workflow;
- Mapping and updating the main risks associated with the commercial cycle, as well as the processes and activities critical to the Business;
- Development of dashboards and monitoring reports of the debt’s main risks with the presentation of credit risk mitigation proposals;
- Participate in cross-cutting strategic development projects, bad debt management, digitalization of the business, continuous improvement of business processes and systems, etc;
- Analysis and response of clarification requests and complaints.

**Looking for people with the following requirements**:

- Bachelor's or Master's degree in Engineering, Data Management, Data Analytics or Economics/Management;
- Up to 5 years of professional experience, related to the position;
- Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy - mandatory;
- Excellent problem-solving, analytical and organizational skills;
- Working knowledge/skills of:

- Big data platforms (SAS, BO, Microsoft Power BI);
- Process improvement methodologies;
- SAP-ISU;
- Positive response to change and proactive attitude and approach are valued;
- Experience in companies in the Utilities or telecommunications sector and data management query (T-SQL/PostgreSQL) is a plus;
- Domain of Portuguese (mandatory);
- Domain of Office tools (in particular advanced level Excel) - mandatory
- Knowledge of English and Spanish (to be valued).

**Joining EDP is to have access to**:

- A professional experience in a leading international company in its sector, with flexible working arrangements and hours and an Indefinite Contract;
- Recognition through remuneration compatible with the position and other additional benefits;
- Opportunities for personal and professional development (transversal projects, mobility, volunteering, etc.).

**About EDP**:
As a socially responsible company, we incorporate our values and practices with the principles of Diversity and Inclusion. To achieve all our objectives, it intends to attract, develop and retain different profiles, assuming diversity as a key factor and differentiator of fundamental innovation in our organization. We welcome and value all people, and we are committed to the inclusion and sense of belonging of each person who is part of the EDP Group.

**What makes us proud as an employer**:

- TOP Employer Certification by TOP Employers Institute (EDP Portugal; EDP Renewables);- Gender Equality Index by Bloomberg (EDP Portugal; EDP Renewables);
- Certification in Conciliation (Excellence) by Fundación Másfamília.



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