Business Data Analyst

3 semanas atrás


Porto, Portugal Generix Group Tempo inteiro

**COMPANY OVERVIEW**

Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.

Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.

Generix Group is growing along with its talents, so let’s build our future together

**Ready to join us the challenge of digital transformation of prestigious clients?**

**JOB DESCRIPTION**

We are looking for a Business Data Analyst to join the Incident Management team based in our Shared Services Center in Porto. The Business Data Analyst will be responsible for the collection and the analysis of the data produced by the Support and Incident Management process on a global scale. Its mission is to exploit and interpret the data to derive useful business observations.

**MAIN RESPONSABILITIES**

As a cross-department function, the main responsibilities of the Data Analyst will be to:

- Collect and extract from the different databases (Salesforce, SX, FCC Call center etc ) relevant and qualitative data;
- Define and implement, together with the support managers, action plans to guarantee the quality of the data;
- Identify new KPI´s needs and design key metrics;
- Improve existing dashboards or create new ones;
- Produce monthly KPIs, performance and business reports, recommendations either for the managers of the support teams or Generix clients identified;
- Develop automatization of the KPIs if possible;
- Develop documentation and data governance for the support teams on a global scale;
- Participate in continuous improvement process or projects, particularly in the ITSM project with a focus on the KPIs;
- Be the SPOC for the business units in terms of support KPIs.

**EXPERIENCE REQUIREMENTS**
- University degree preferably in Computer Sciences, Mathematics, or other exact sciences;
- At least 1 year of experience in Business Data Analysis and building content;
- Ability to communicate fluently in English both verbally and in writing. French would be a plus;
- Strong competencies with Pack Office (Excel, Power point, Word);
- Ability to demonstrate rigour, organization, reactive and analysis spirit;
- Evidence of strong mathematical & statistics knowledge;
- Knowledge of scripting/programming languages would be a plus.

**OFFER**
- Attractive wages and benefits;
- Excellent work conditions and environment (Centro Empresarial Lionesa).

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Seguro saúde

Horário de trabalho:

- Turno de 8 horas

Tipos de pagamento complementares:

- Subsídio de Natal

Idioma:

- Inglês Fluente (obrigatório)
- Francês (preferencial)


  • Business Data Analyst

    3 semanas atrás


    Porto, Portugal SwissBorg Tempo inteiro

    We’re SwissBorg, a fintech company headquartered in Switzerland, with offices in Lausanne, Lisbon, Tallinn and London. Our flagship product, the SwissBorg app, offers over 650,000+ users the best price and liquidity across 16 fiat and 45+ cryptos, as well as giving them the opportunity to earn passive income with our Smart Yield account. And the community...

  • Business Data Analyst

    1 semana atrás


    Porto, Porto, Portugal Generix Group Tempo inteiro

    COMPANY OVERVIEWGenerix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.Generix Group is growing along...

  • Business Data Analyst

    1 semana atrás


    Porto, Porto, Portugal Generix Group Tempo inteiro

    COMPANY OVERVIEWGenerix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.Generix Group is growing along...

  • Business Data Analyst

    2 meses atrás


    Porto, Portugal Generix Group Tempo inteiro

    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...

  • Business Data Analyst

    3 semanas atrás


    Porto, Portugal Generix Group Tempo inteiro

    **COMPANY OVERVIEW** Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert. Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life! In a supportive environment, you can freely share and improve and skills and expertise. Generix Group is...

  • Data Analyst

    2 semanas atrás


    Porto, Portugal Dellent Consulting Tempo inteiro

    This project is part of the business investment banking and financial services area, and currently has its technological hub in Porto and is working on the development of innovative solutions and support for all operations related to the business. We are looking for a Data Analyst to work in project in Porto (Hybrid). Responsabilities: - Discuss...

  • Data Analyst

    3 semanas atrás


    Porto, Portugal We Are META Tempo inteiro

    **Are you a Data Analyst? Become a Rhino join the #crash** **We are META **, more than a company **a TEAM **that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with **national and international partners **in several areas with **offices across the country **. We are a **disruptive company **always...

  • Data Analyst

    2 meses atrás


    Porto, Portugal We Are META Tempo inteiro

    **Are you a Data Analyst? Become a Rhino join the #crash** **We are META **, more than a company **a TEAM **that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with **national and international partners **in several areas with **offices across the country **. We are a **disruptive company **always...

  • Business Analyst

    3 semanas atrás


    Porto, Portugal TUI Group Tempo inteiro

    Flexible- Lisbon, Portugal- Porto, Portugal- - 126373- - Remote- - Permanent- - Full Time- - 37.5 - 40 hoursTUI Group is the world’s number one integrated tourism business. Accommodation Sourcing is a global team within TUI technology responsible for the connectivity and sourcing of hotel and accommodation portfolio. We are a multi-disciplinary team of...

  • Senior Business Analyst

    1 semana atrás


    Porto, Porto, Portugal Apgar Consulting SARL Tempo inteiro

    Porto | Senior Business Analyst | Senior Short Description We are looking for aSenior Business Analyst – Team Leader to join the growing team in our offices in Porto or Lisbon and be part of a group of +100 teammates who are passionate about data. As aSenior Business Analyst – Team Leader, you will participate and lead Implementation of Data Platforms...


  • Porto, Porto, Portugal TOYOTA KREDITBANK GMBH Tempo inteiro

    Junior Data Business Analyst – Toyota Financial Services Portugal (TFS PT) Esta pessoa vai fazer parte da equipa de IT da TFS PT e será responsável pelo tratamento e transformação de dados em informação acessível para análises e suporte à tomada de decisão. Como é Ser Junior Data Business Analyst da TFS PT? − Tem um raciocínio lógico...

  • Business Analyst

    1 semana atrás


    Porto, Porto, Portugal TUI Group Tempo inteiro

    Flexible- Lisbon, Portugal- Porto, Portugal- Remote Permanent Full Time hoursTUI Group is the world's number one integrated tourism business. Accommodation Sourcing is a global team within TUI technology responsible for the connectivity and sourcing of hotel and accommodation portfolio. We are a multidisciplinary team of experts across Architecture,...

  • Data Analyst

    2 meses atrás


    Porto, Portugal Lovys Tempo inteiro

    **About the Job**: We are seeking an experienced data analyst to join our team. As a data analyst, you will be responsible for collecting, analyzing, and interpreting large sets of data that will lead into important business insights. You will often discuss reporting necessities with stakeholders while at the same time simplifying and standardizing the data...

  • Data Analyst

    1 semana atrás


    Porto, Porto, Portugal We Are META Tempo inteiro

    Are you a Data Analyst? Become a Rhino join the #crashWe are META , more than a company a TEAM that will shake your idea about tech recruitment. Based in Évora but acting mainly in a remote way, we work with national and international partners in several areas with offices across the country .We are a disruptive company always 'charging down' for big...

  • Data Analyst

    1 semana atrás


    Porto, Porto, Portugal Lovys Tempo inteiro

    About the Job:We are seeking an experienced data analyst to join our team. As a data analyst, you will be responsible for collecting, analyzing, and interpreting large sets of data that will lead into important business insights. You will often discuss reporting necessities with stakeholders while at the same time simplifying and standardizing the data...

  • Data Analyst

    Há 1 mês


    Porto, Portugal Humana Portugal Tempo inteiro

    Porto (2 days per week in the office) Our client Our client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue. With 2,000 employees spread across 50 countries, they integrate with 300,000 point of sale systems in a number of...

  • Data Analyst

    Há 3 dias


    Porto, Portugal Askblue Tempo inteiro

    Do you know  AskBlue ?We were born in 2013, and we provide services in the field of information technology.We are looking for Data Analyst  to join our company in one of our projects, in  Porto .Tasks: Design and maintain dashboards in Tableau; Design data ingestion pipelines to gather data from various sources such as databases, APIs and files; Design...

  • Data Analyst

    1 semana atrás


    Porto, Porto, Portugal Match Digital Tempo inteiro

    Data Analyst€32,000 – €38, % bonus + benefitsPorto (2 days per week in the office)Our clientOur client is a global strategic technology and payments partner. They deliver seamless personalised shopping experiences to over 29m international shoppers, who in turn generate €22.9bn revenue.With 2,000 employees spread across 50 countries, they integrate...

  • Business Analyst

    4 semanas atrás


    Porto, Portugal TUI Group Tempo inteiro

    Flexible- Lisbon, Portugal- Porto, Portugal- Faro, Portugal- - 125435- - Remote- - Permanent- - Full Time- - 37.5 - 40TUI Group is the world’s number one integrated tourism business. Flight IT Domain is a global team within TUI technology responsible for providing Flight Services. We are a multi-disciplinary team of experts across Architecture,...

  • Business Analyst

    1 semana atrás


    Porto, Porto, Portugal Wireit Tempo inteiro

    About the job Business Analyst (SAP ECC) WIRE IT is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals.We are currently looking for a Business Analyst (SAP ECC) to join our team.Location:RemoteRequired...