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German Customer Service Representative Wanted
3 semanas atrás
**German Customer Service Representative wanted in Lisbon**
If you’re interested in technology and enjoy new approaches to interact with people on social media, we need you We have a great opportunity for a motivated German-speaker based in Lisbon. We are looking for an excellent communicator with a customer centric mindset. Read on and apply
**German Customer Support for Wacom (based in Lisbon)**
**The company**:
Welcome to the world's leader in pen tablets, interactive pen displays and digital interface technologies. Wacom brings people and technology closer together through natural intuitive solutions.
**Your opportunity**:
Work for a brand that dreams of a world alive with creativity, where people are free to explore and express new ideas. Join the German-speaking Customer Care Team in Lisbon and enjoy a wonderful working experience at the Portuguese capital, that buzzes with a special energy and an appetite for all the good things in life.
**The role**:
**This is your new job in Lisbon if**
- You have proficient level of German and you are fluent in English (from C1)
- You are proactive and enthusiast
- You are open to learn
- You are able to work from Monday to Friday, between 08:00-18:00
** Experience in telephone customer service/call center environment is a plus
**Your day to day at work**:
- Listen to customers’ questions and concerns, providing the best possible answers and solutions
- Assist with orders, deliveries, payments and returns
- Provide information about products
- Escalate the necessary matters and issues to other departments
Keywords to success in Wacom Customer Service
- Customer needs identification
- Excellent communication skills
**Benefits**:
- 4 weeks paid intensive training for all new employees with focus in computer software programs and customer management
- Full-time position in a fast-growing company
- Fixed-term renewable contract (initial contract with a duration of one year; permanent employment contract after 3 years)
- Competitive salary + bonus
- Private health insurance
- Free Portuguese language courses
If your perfect job is to work for this global project from sunny Lisbon, we want to hear from you.
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