Agente Marketplace Multi
3 semanas atrás
A Ventask é uma empresa de BPO (Business Process Outsourcing) e atualmente procuramos profissionais dedicados e apaixonados por Atendimento ao Cliente.
A qualidade e uma experiência positiva do cliente final são o nosso foco e representam o sucesso da nossa empresa, por isso você terá um papel crucial na consecução dos nossos objetivos e metas.
**Função**: Agente de Marketplace para o nosso cliente Emma.
**A tua rotina diária será**:
- Fornecer suporte no processo de pós-venda, garantindo que os pedidos sejam atendidos e entregues;
- Gestão de tickets e reclamações;
- Fornecer garantia de qualidade e estabelecer comunicação entre cliente e marca;
- Fornecer todo o suporte necessário para dar suporte às Vendas, Suporte TI, Equipas de Auditoria; Jurídico, entre outros setores.
**Procuramos que tenhas**:
- Inglês C1;
- Fortes habilidades de comunicação e manuseio de informações;
- Experiência em Contact Center e/ou Backoffice;
- Experiência na prestação de Serviços de Marketplace (Amazon, Airbnb, NetShoes, Uber);
- Conhecimento tecnológico e de plataforma (CRM, MS Office, Chatbot etc).
**Temos para te oferecer**:
- Contrato de trabalho 40h semanais;
- Condições Salariais e Contratuais atrativas;
- Descontos comerciais: protocolos em diversos serviços e setores.
**Aposta no teu futuro Aposta na Ventask**
**Tipo de oferta**: Full-time
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