UX Researcher

**About us**:
**Role Description**:
Love thinking about and improving Digital Products? Do you want to solve usability challenges and build interfaces that will impact lives of users all over the world?

We are looking for a **UX Researcher** to come join us. The scope of work covers evolving existing and building new digital products in various industries, such as finance, energy, retail or telecom. You will be working side by side with PMs, Service Designers, Motion Designers, Software Engineers and other Product Designers in a very friendly and informal but fast passed and dynamic environment.
- Genuine interest in understanding user needs and the businesses we are solving problems for;
- Passionate about updating on UX Research new tools, methodologies and processes ;
- Experience in conducting/participating in UX Research processes and co-design workshops;
- Capable of using qualitative and quantitative data to support design decisions;
- Ability to create UX flows, wireframes, interactive prototypes and conduct usability tests;
- Understand the value of documenting;
- Comfortable using Sketch or Figma;
- Ability to present and defend proposals with team members and work with different project teams, as well as the client;
- Passionate about technology;
- Strong skills in time management, autonomy and a goal oriented mindset;
- Conducting User Research: Plan, design, and execute user research studies to gather insights about user behavior, needs, and preferences. This may involve conducting interviews, surveys, usability tests, and other research methods to collect qualitative and quantitative data;
- Analyzing and Interpreting Data: Analyze research findings and data collected from various sources to identify patterns, trends, and user insights. Translate research data into actionable recommendations for product or design improvements.
- Creating Personas and User Journeys: Develop user personas and user journey maps based on research findings. Use these artifacts to guide product teams in understanding user needs and aligning design decisions;
- Collaborating with Cross-functional Teams: Work closely with product managers, designers, developers, and other stakeholders to ensure that user insights are integrated into the product development process. Collaborate on ideation, prototyping, and iterative design processes;
- Usability Testing: Plan and conduct usability tests to evaluate the effectiveness and usability of digital products or prototypes. Collect feedback, observe user interactions, and identify areas for improvement;
- Communicating Research Findings: Present research findings and insights to cross-functional teams and stakeholders in a clear and compelling manner. Use visualizations, reports, and presentations to communicate research results effectively;
- Staying Up-to-date with UX Trends: Keep abreast of industry trends, emerging research methods, and new technologies related to UX research. Continuously enhance knowledge and skills to contribute to the growth of the UX research practice;
- Advanced written and spoken English.

**Where**:
You can work in Santo Amaro de Oeiras (Lisbon) or Porto / Hibryd

**Perks about bliss**:
Our offices are near to the beach, we have 26 vacation days, free beer, fruit, birthday cake and a great Tech & Mobile team