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Regional Operations Lead
2 semanas atrás
Empresa multinacional de BPO.
A empresa onde vai trabalhar
Empresa sólida no mercado com presença em 50 países procura um Regional Operations Lead (M/F/d) em Portugal.
A sua nova função
Irá trabalhar em estreita ligação com a Equipa Global e participar na definição e implementação da estratégia interna e do cliente. Será responsável por gerir budget anual, analisar e reportar desempenho, situação financeira e previsões. Manter e alavancar o relacionamento com o cliente, resolver problemas de operações dos diversos projectos e implementar mudanças/melhorias. irá gerir cerca de 20 Team Leaders/Office Managers e reportará ao COO.
O que necessita para ser bem sucedido
Experiência minimo de 3 anos em Contact Center e em funções de Gestão de Operações e Gestão de Equipas. Experiência em trabalhar com clientes internacionais. Fluente em inglês (C1/C2).
O que a empresa lhe pode oferecer
Oportunidade de fazer parte de uma equipa multicultural, um ambiente dinâmico e um conjunto diversificado de projetos envolventes com algumas das melhores marcas B2C e B2B a nível mundial. Oportunidades de progressão na carreira e possibilidades de uma carreira internacional
Próximo passo
Caso não seja bem isto que procura, contacte-nos para falar sobre outras oportunidades de carreira, sempre de forma absolutamente confidencial. #1027452
Adequado à função.
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