Senior Business Analyst

4 meses atrás

Lisboa, Portugal TUI Tempo inteiro

**TUI Business**:

- CIO**Band**:

- 5**Location(s)**:
Flexible
Lisbon, PT, 1050-220
Madrid, ES, 28010
Oporto, PT, 4050-345
Valencia, ES, 46013

**Hours per week**:

- 37,5/40**Type of contract**:

- PermanentTUI Group is the world’s number one integrated tourism business. Airline IT is a global team within TUI technology responsible for the group-wide IT landscape of TUI Airline. We are a multi-disciplinary team of experts across Architecture, Engineering, DevOps and Agile Delivery providing services across the UK, Sweden, Germany, Belgium and the Netherlands

The Senior Business Analyst is a critical thinker with a keen eye for detail. Actively consulting with stakeholders, probing to create and communicate a common understanding of the problem that needs solving. Working within a fast-paced agile environment, the Senior Business Analyst thinks outside of the box, loves collaborating across teams and is a lifelong learner.

**WHAT YOU WILL BE DOING**:

- Coordination and further development of technical requirements for business processes with business partners, stakeholders and service providers
- Process analysis and active creation of proposals for the business processes to be implemented and their mapping in IT systems
- Ensure aligned and efficient IT processes across all 5 airlines within TUI Aviation
- Plan, manage and control release tests as well as release rollouts
- Monitor and investigate on how upcoming IT technologies can be applied beneficially
- Analyze and process support requests for 2nd level support together with IT service providers
- Support business partners in prioritizing and detailing the requirements of the product backlog
- Specify test cases and test processes
- Create business cases for investments or to analyze options for action
- Documentation, knowledge transfer and monitoring for system procedures, interfaces and processes

**WHAT WE ARE LOOKING FOR**:

- Excellent analytical skills and commercial acumen. Adept at understanding complex problems and communicating findings to technical and non-technical stakeholders
- Collaborative approach, able to balance the needs of multiple stakeholders and facilitate agreement across multiple markets in a global structure
- Experience in working across multiple complex products/services/system domains
- Deep knowledge in and extensive experience with creating, analysing and validating detailed functional specifications and elements of systems design; including data rules, business rules, wireframes or other detailed deliverables that articulate how a business need should be satisfied
- Experience in coaching more junior colleagues
- Strong track record of successfully using requirements elicitation and communication techniques including workshop facilitation, documentation analysis, interviewing and brainstorming
- Experience working with remote co-located teams in a remote environment
- Languages: English business fluent
- A good understanding of agile/lean software (especially Atlassian) delivery methodology, tools and techniques and the software development lifecycle including knowledge of Scrum and Kanban
- Customer centric, passionate about delivering great digital products and services
- Passionate about continuous IMPROVEMENT
- Open minded, inquisitive, life-long learner
- Comfortable with ambiguity, highly autonomous

**ABOUT OUR OFFER**
- Working in the leading global tourism group: We stand for intercultural cooperation and offer the opportunity to work in international projects and teams.
- Development and career opportunities: We promote the potential of our employees with a wide range of (digital) training opportunities and international career opportunities.
- Personal benefits: We offer attractive remuneration with holiday bonus, generous travel benefits, extensive health & wellbeing offers and much more.

We love to see your uniqueness shine through and inspire the future of travel. If you would like to read more about what Diversity & Inclusion means to us simply visit Our DNA

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