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Operator Monitoring

2 meses atrás

Porto, Portugal Generix Group Tempo inteiro

**COMPANY OVERVIEW**

Generix Group is a Collaborative Supply Chain, Saas Software and Omnichannel Sales expert.

Joining Generix Group is a guarantee of continuous improvement within a growing and dynamic company, where goodwill is our everyday life In a supportive environment, you can freely share and improve and skills and expertise.

Generix Group is growing along with its talents, so let’s build our future together

**Ready to join us the challenge of digital transformation of prestigious clients?**

**JOB DESCRIPTION**

This team works directly with our technical teams based in Paris and/or in other subsidiaries, and with Customer Support Department.

**MAIN RESPONSIBILITIES**

In this context, you will have as main missions:

- Management of technical events or incidents;
- Perform technical operating procedures;
- Prepare operating reports;
- Propose continuous improvement actions.

**EXPERIENCE REQUIREMENTS**
- Degree in Software Engineering, Information Technology, Mathematics or similar;
- Prerequisites: background experience with Windows and Linux OS, and basic notions of computer databases (including networks);
- ITIL V3 Foundation Certification would be a plus;
- Ability to work in a team, be autonomous and able to respect instructions and procedures;
- Communication and analytical skills would be a plus;
- Good level of French and English would be a plus. Basic level is mandatory.

**OFFER**
- Attractive wages and benefits;
- Good team spirit and collaborative environment.

**Tipo de oferta**: Integral/Full-time

**Benefícios**:

- Cartão/Ticket refeição
- Seguro saúde

**Experiência**:

- Portaria: 1 ano (preferencial)
- Health insurance

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