Management Support Officer

2 semanas atrás

Lisboa, Portugal BNP Paribas Tempo inteiro

MANAGEMENT SUPPORT OFFICER (JOB NUMBER: 2211LCF13188)

**About the job**
- The Management Support Officer will assist in the contribution of the results of the Management Support Team by taking the initiative in all required daily tasks, anticipating them in order to have them completed before deadlines
- The Management Support Officer will be focused on facilitating cooperation and interactions whilst acknowledging the benefit of differing viewpoints and ways of working, as well as on identifying and correcting issues or errors, escalating in case of any exceptional or irregular situation, raising alerts when needed with proper escalation process

**Your Main Activities Are**
- Deliver a harmonized on-boarding and off-boarding process for external staff across different scopes
- Contribute to reduce the security and compliance risk identifying and reporting risk situations on the processes
- Contribute to data quality control and follow up (requesting corrections in case of anomalies)
- Process direct expenses and manage external staff’s invoicing, liaising with suppliers, business and other internal departments
- Perform the payment follow-up for FAP (AE & DE) o Produce KPI & dashboards (daily, weekly or monthly)
- Share accruals for external staff to Finance on a monthly basis o Centralize all data to perform more accurate Accruals of External staff (AE)
- Prepare weekly, fortnightly or monthly status reports, ensuring consistency in data
- Centralize all data to perform accurate reporting (HC Analysis, Collecte des Effectifs & Forfaits)
- Share reporting at entity level and for a variety of stakeholders and internal departments
- Support with the development, implementation and update of procedures, process manuals and operational workflows
- Assist with the training of staff and provide back-up when necessary
- Keep up-to-date with new developments and changes in processes
- Deal with operational queries when necessary
- Attend internal meetings and trainings relevant to the role and participate in ad-hoc projects development

**Profile and Skills to Success**
- Bachelor’s Degree in Management, Accounting or similar fields
- At least one year experience in a similar position (preferably)
- Fluency in English, with French being a plus
- Advanced Microsoft Office skills (Excel, PowerPoint and Access as requirement)
- Strong organizational skills, proactivity and ability to multitask
- Ability to adapt to changing priorities in a fast paced and dynamic environment and to cope with pressure and short deadlines
- Strong team spirit, active listening and clear communication

LI-Hybrid

**Why joining BNP Paribas?**
- **Leading banking institution**

BNP Paribas is a leader in the Eurozone, and a prominent international banking institution with strong roots in Europe's banking history. It has a presence in 65 countries, with around 190 000 Employees - including more than 145 000 in Europe.
- **Our presence in Portugal**

Since 1985, BNP Paribas was one of the first foreign banks to operate in the country. Today, the Group has around 7.100 employees across several entities operating directly in the territory, offering a wide range of integrated financial solutions to support its clients and their businesses.
- **International reach**

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

- **Retail Banking,** a division that brings together all of the Group’s retail activities and specialised business lines;
- **Investment & Protection Services** that include specialised businesses offering a wide range of savings, investment and protection services;
- **Corporate & Institutional Banking** division that offers tailored financial solutions for corporate and institutional clients.
- **Diversity and Inclusion commitment**
- **Commitment towards work/life balance**

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.
- **Remote Working Conditions**

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.
- In case you ar

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