Applicative Support

In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal services.

We are looking for an** Applicative Support **to work in this project in **Lisbon.**

**Requirements**:

- Degree in IT or Business;
- Experience in production support activity;
- + 2 years of experience in AS400 operating system;
- + 2 years of experience in SQL (DB2 preferentially);
- Previous experience in banking activities;
- Experience and ability to perform technical analysis and identify impacts;
- ITIL Certification;
- Fluent in English and have a good knowledge of French.

**Responsibilities**:

- Efficiency of the solution applied in production to solve issues;
- Avoiding recurring incidents;
- Provide effective and informative evaluations in terms of issues, risks and dependencies;
- Suggest areas for improvement in internal processes along with possible solutions;
- Execute test scenarios and test scripts;
- Write documentation related to the work of end user and IT Support.

**We offer**:

- Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us

**Tecnologias**:
**SQL**

**ITIL**

**Agile**

**Modalidade**:

- Hybrid

**Localização**:

- Lisboa

**Idiomas**:

- English, French

**Referência**:

- Ref. 2023/0392