Data Entry

**About This Job**:
A Data Entry & Content Management Specialist is a problem solver and approach leadership when needed if the problem involves cost to the business. This role monitors the quality of hotel and property images ensuring they meet high standards.

**Responsibilities**:

- Hotel Matching (Mapping a property to right resort group)
- Room mapping (grouping many vendor rooms from a single resort, into a common naming scheme)
- Create Resort Group (Create a profile that is not yet found in the database)
- Fixing Hotel & Room Mismatches (correcting a vendor resort mismatch)
- Handling Name Changes (update profile when resort changes its name
- Add/Remove/update hotel content and images
- Monitor and address inventory bug ticketing alerts
- Items - These items may include assisting the other areas in operations fulfillment when there is a business need.
- Booking Quality Assurance
- Booking changes such as cancelations, name changes, and others
- Comunication exchange with Suppliers related to booking confirmations or other issues

**Requirements**:

- Requires strong computer skills (Excel, Word, PDF, Outlook)
- Great organizational skills and attention to detail
- Ability to multitask and prioritize projects/activities
- High School Diploma
- Must have high attention to detail and strong written and computer skills
- Strong work ethic and dedication to schedule requirements
- Willingness to follow direction and work in rapid pace, changing environment
- Proficient and clear English written and spoken language
- Work experience within the travel industry (preferred)
- Possess problem solving skills (preferred)
- Good time management skills (preferred)

**Compensation**:

- Salary - 850€ / month

**Perks & Benefits**:

- Base salary + 2 extra months of salary
- Sales incentives
- Paid training
- Food allowance (average of 150€/month)
- Private health insurance
- Employee Assistance Program
- Professional growth
- Awards and recognitions
- Multicultural international environment

**Remote Work Requirements**:

- Must be a currently supported version of **PC**, or Laptop (**NO** Chrome Book or Tablets permitted)
- Windows 10 or MAC High Sierra or Mojave
- CPU: 1.5 GHz or higher dual core processor
- RAM: 4 GB of RAM
- Hard Drive: At least 500gb with 250MB free space
- **Internet** with 30Mbps Upload and 30Mbps Download for VoIP (Ethernet connection is a must)
- **Headset** USB with Noise Canceling, similar to Plantronics C3220 or Jabra ENC010
- **USB Camera** or in-Built laptop camera

**Who We Are**:
Welcome to **_arrivia_**. We specialize in making brands better through the power of travel. With more than 55 years of combined experience, we're a merger of three powerhouse brands (in case you've heard of us in the travel industry) combining ICE, SOR Technology and WMPH Vacations. With offices on both coasts of the US and around the world, we embrace diversity and a passion for travel across our global staff.

We're focused on building a customer-first culture, fueled by the best travel experiences for all our members at every point in their journey. Grow with us, as we continue our path to deliver innovative solutions and take charge of change. The adventure is only beginning. We're on a mission to help people around the world travel better and experience more. Our team members bring world-class skills to the table to create extraordinary memories for our partners and members.

**Our Core Values**:
Here at** **_arrivia_** we
- **Stay Curious** - Explore new challenges and make space to learn, grow and improve
- **Keep it Real** - Earn trust through open, honest and clear communication
- **Own it** - Seek ways to make an impact and take action.
- **Win Together** - Create a culture of connection and inclusion where everyone can be their best