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Group Process Owner

Há 1 mês

Lisboa, Portugal DSV Tempo inteiro

If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.

Número da Solicitação de Emprego: 89295
**Horário**: Full Time

**PLEASE REMEMBER TO CLICK "APPLY" BUTTON AFTER SAVING YOUR PROFILE TO COMPLETE YOUR APPLICATION PROCESS**

The** Group Process Owner, MDM i**s responsible for setting up rules and governance structure across the MDM department, including all sub departments.

MDM GPO is also responsible for supporting all other sub departments, as requested by upper management.

**Main responsibilities**:

- **Project management**:

- Manage MDM roadmap, intakes and budget - including prioritization with various involved stakeholders including senior management
- Drive delivery of assigned projects from initiation to closure
- Manage all tasks / work packages in the project to ensure they’re completed without any delays and within budget
- Support and manage project team members depending on the project
- Manage lessons learnt and implement best practices
- Assess current department potential / opportunities to identify gaps to achieve ambitions / long term goals
- **Communication / change management**:

- Manage MDM communication plan and strategies
- Define, steer and implement communication & change strategies
- Identify key stakeholders, ensure their engagement and work in close collaboration with them. Proactively manage as needed, including senior management
- **Risk management**:

- Plan, manage, deploy, mitigate risks and follow-up on assigned projects. Manage department risk logs
- **Reporting**:

- Verification & control of KPIs, then reporting them in a professional manner
- Timely and high-quality preparation of instructions/maps/checklists/overviews/reports about the implemented processes and project progress (according to MDM standards and policies)

**General responsibilities (within or outside of a project setting)**:

- Documentation management
- Data Quality Monitoring & Maintenance / Visibility / Reporting
- Education and training
- Continuous improvements including audits
- Expertise support of other colleagues in the team
- Professional skills development by participation in training and self-education
- Stakeholder management, communication, cross functional collaboration with stakeholders such as ISSC, GPO/S, IT, BI, other sub departmental stakeholders etc
- Ad-hoc requests from upper management

**Decision Making Authority**
Some, other decisions are jointly made with MDM Management

**Function / Market & Industry Knowledge / Business Acumen / Process working**

**Functional Knowledge**
- Must have project management experience e.g. planning, prioritization, risk / issue / stakeholder management. Experience with global rollouts, consultancy background is preferred
- Must have experience mapping and improving processes utilizing various methodologies. Experience in audits / compliance preferred
- Experience in data management and governance
- Experience utilizing Lean and Six Sigma for continuous improvement, root cause analysis

**Skills & Competencies**
**Competencies - Soft skills**
- Ability to influence and convince others in a collaborative way that results in agreement
- Ability to clearly and concisely present both written and oral information
- Willingness to challenge the status quo and to drive innovation and change
- Planning skills - ability to translate strategy to operational planning and produce concrete results

**Competencies - Business**
- Strong decision-making capabilities and high accountability
- Strong problem-solving skills
- Capable of making informed judgements and generate pragmatic solutions

**Competencies - Personal**
- Strong attention to detail and accuracy
- Strong commitment to meeting deadlines and a team oriented mindset
- Ability to work with different cultures and to manage cross functional interfaces
- High commitment / accountability and positive attitude in the face of setbacks and obstacles
- Act as a Role Model for Corporate Values and fully adhere to the Code of Conduct
- Be authentic, approachable, open, firm, honest and a good team player

**Educational background / Work experience**
- Must have experience with project management - PMP or prince2 preferred
- Must have experience with process management - mapping, descriptions, improvement
- Experience working abroad and within corporate environment required
- University degree or equivalent
- Experience utilizing Lean and Six Sigma for continuous improvement, root cause analysis

**Language skills**
- English fluent

**Computer Literacy**
- Required - Microsoft Office especially Visio, Excel and Powerpoint. MS Project is an advantage
- In addition, experience with PBI, Jira, SharePoint is an advantage

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