Engineering Manager

6 meses atrás

Lisboa, Portugal Feedzai Tempo inteiro

Feedzai is the world's first RiskOps platform for financial risk management, and the market leader in safeguarding global commerce with today's most advanced cloud-based risk management platform, powered by machine learning and artificial intelligence. Feedzai is securing the transition to a cashless world while enabling digital trust in every transaction and payment type. The world's largest banks, processors, and retailers trust Feedzai to protect trillions of dollars and manage risk while improving the customer experience for everyday users, without compromising privacy. Feedzai is a Series D company and has raised $282M to date. With a valuation of +$1.5B, the company's technology protects 900 million people in 190 countries.

**The Engineering (Tech) Team **is responsible for all Feedzai product development. Together with Product Management and Data Science, we build the next generation of tools to catch fraud in real-time with a machine learning first approach. Formed by engineers and managed by engineers, at Feedzai, you will find one of the most talented teams out there, from junior to senior engineers.

We are fast-paced and provide a safe, open, and collaborative environment that encourages us to lean in, try new things and discover our potential with continuous learning for everyone.

While building the best value for our customers, you will work with a wide range of technical challenges. Such as building distributed systems that need to operate 24/7 and ultra-low latencies, solving UI/UX problems to help fraud analysts to fight fraud more efficiently. In addition, designing extensive databases from relational, NoSQL and graphs, validate and develop new data science techniques and algorithms.

**You**:
The Engineering Manager role requires an engineer at heart who is able to lead and guide engineering teams to deliver Feedzai products. The role requires a deep technical knowledge allowing the teams to have strong technical support at the management level. Besides technical leadership, you will hire top-class engineers as well as plan the execution of product development driven by the product management team.
You need to be able to manage and lead by example multiple teams with a positive attitude bringing out the best of people. This role is key to achieving success at Feedzai making sure we always give clients the features we have agreed upon, in the perfect timing and with the correct tech quality desired.

As Engineering Manager you will lead the team responsible for developing the products that allow Acquiring banks and Payment Service Providers to manage risk across their portfolio of merchants: Transaction Fraud and Merchant Monitoring. Both products leverage the same underlying Feedzai RiskOps platform, complementing it with specialized services and modules catering for the needs of these industry use cases.

Merchant Monitoring aggregates and assesses all transactions happening in the scope of every merchant with the goal of identifying suspicious patterns over large periods of time, detecting risks such as collusion, money laundering, bankruptcy and more. This product protects the bank/payment provider from internal threats (fraudulent merchants). The result is preventing criminal organizations from obtaining the funds they need to operate, specially when using online facade merchants selling fake goods.

Transaction Fraud is the first line of defense and operates at the transaction level (as opposed to merchant level). This product protects both the merchant and the bank from external threats (fraudulent end users). Transaction Fraud works under very challenging throughput and latency requirements, scoring and approving each payment transaction with machine learning models and rules.

Technically, this product line deals with challenges around large volume data profiling, diverse data sources, network-like pattern detection and latency as a key non-functional requirement. These products are used directly by end users, ranging from Data Scientists to Risk Analysts.

**Your Day to Day**:

- Manage one or two teams of engineers from daily execution to performance and career management
- Lead by example, care for your team, and establish credibility with the quality of your and your team's technical execution.
- Provide technical leadership to the team from driving architecture and design up to doing code reviews
- Be responsible for the planning, execution, and success of technical projects
- Work with key stakeholders across all groups within the Engineering and Product Teams
- Develop and empower top-class engineering and technology practices in the teams
- Closely work with the recruiting team to find and interview engineers

**You Have & You Know-how**:

- 2+ years of Team Leading and/or Management experience in managing technical projects and engineering teams
- 5+ years of software development
- 5+ in a platform or dev-ops/SRE team in a SaaS environment and supporting mission-critica

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