IT Business Analyst

**IT Business Analyst**

**CANTANHEDE - PORTUGAL**

Tilray Brands is a leading global cannabis-lifestyle and consumer packaged goods company with operations in Canada, the United States, Europe, Australia, and Latin America that is changing people's lives for the better - one person at a time - by inspiring and empowering the worldwide community to live their very best life by providing them with products that meet the needs of their mind, body, and soul and invoke a sense of wellbeing. Tilray’s mission is to be the trusted partner for its patients and consumers by providing them with a cultivated experience and health and wellbeing through high-quality, differentiated brands and innovative products. A pioneer in cannabis research, cultivation, and distribution, Tilray’s unprecedented production platform supports over 20 brands in over 20 countries, including comprehensive cannabis offerings, hemp-based foods, and alcoholic beverages.

**Looking to develop your career at the forefront of a rapidly expanding industry?**

**Role and Responsibilities**:

- Participate in the implementations of Information Technologies projects requirements by interfacing with production teams, analyze operations, determine project scope, document results and process flows, create procedure manuals for the functions performed
- Participate in technical meetings to define Information Systems solutions, functional specifications, implementation plans, effort, identify resources, and schedule activities
- Primary responsibility will be implementation, maintenance, and improvements of the Sage X3 Purchasing, Manufacturing, and Production modules
- Incident triage, management, and resolution for Sage X3 issues
- Develop solutions, workflow charts and diagrams, study system capabilities, analyze alternative solutions, and prepare the Information System specifications
- Develop and maintain the Information Systems by researching and resolving problems, working closely with the other members of the IT and Finance team, and under the ITIL v3 Foundation
- Maintain service quality levels by establishing and enforcing organization standards
- Communicate information effectively to the internal customers, collaborate with other department managers and technical staff
- Maintain issues logs, release logs, and decision/approval logs
- Understand business unit workflows and how to use technology solutions to support
- Manage requirements traceability information and track requirements status throughout the Information System projects
- Working within a GMP environment and ensure compliance to Computer System Validation and Sarbanes Oxley regulatory compliance, improving business processes, reduce risks, increase controls and drive user adoption

**Qualifications and Education Requirements**:

- University degree in Computer Science, Information Systems, Information Technology, or an acceptable combination of education and experience
- At least 2+ years of direct work experience as a Business/Systems Analyst in an ERP, SAGE X3 environment, will be a plus
- DocuSign administration is an asset
- Effective time management, task prioritization, and ability to consistently meet deadlines
- Able to work independently or as part of a team. A proven self-starter and highly motivated to make proactive changes
- Possess excellent written and verbal communication skills, and highly analytical aptitude
- Fluent in English oral and written