Spanish-speaking Social Media Moderator

2 semanas atrás


Lisboa, Portugal Recruit4Work S.L. Tempo inteiro

**Location**: Lisbon, Portugal

Do you have a knack for keeping online communities safe and vibrant? Are you fluent in Spanish and passionate about fostering positive interactions? Join our dynamic team in Lisbon as a Spanish-Speaking Social Media Moderator and play a pivotal role in shaping the online experience for millions of users

**About Us**:
We're a global leader in digital engagement, dedicated to creating safe and inclusive online spaces where users can connect, share, and thrive. Our multicultural team is at the forefront of innovation, employing cutting-edge technology and human insight to moderate content and uphold community standards. We're seeking a talented Spanish speaker to join us in ensuring our platform remains a welcoming environment for users around the world.

**Your Role**:
As a Spanish-Speaking Social Media Moderator, you'll be responsible for monitoring and moderating user-generated content in Spanish-speaking communities. From comments and posts to images and videos, you'll work tirelessly to maintain a positive and respectful atmosphere, enforcing community guidelines and policies with fairness and consistency.

**What You'll Do**:

- Monitor user-generated content in Spanish-speaking communities to ensure compliance with platform policies.
- Review and assess reported content, taking appropriate action based on established guidelines.
- Engage with users in Spanish to address inquiries, concerns, and feedback in a timely and professional manner.
- Collaborate with cross-functional teams to escalate issues and provide insights for continuous improvement.
- Stay informed about industry trends and best practices in content moderation, contributing to the evolution of our moderation strategies.

**What You Bring**:

- Fluency in Spanish (C1/C2 level) and proficiency in English (B2 level or higher).
- Strong understanding of social media platforms and online community dynamics.
- Excellent judgment and decision-making skills, with the ability to uphold policies impartially.
- Exceptional communication skills, both written and verbal, with a knack for diplomacy and empathy.
- Ability to work independently and collaboratively in a fast-paced, ever-changing environment.
- Passion for fostering positive online experiences and promoting digital safety and well-being.

**Why Join Us**:

- Impactful Work: Make a difference by safeguarding online communities and promoting positive interactions on a global scale.
- Professional Growth: Gain valuable experience and advance your career in a dynamic and rapidly evolving industry.
- Cultural Diversity: Join a multicultural team where diverse perspectives are valued and celebrated.
- Lisbon Lifestyle: Enjoy the vibrant culture, stunning scenery, and sunny weather of Lisbon, one of Europe's most captivating cities.
- Great Benefits: From competitive compensation to health and wellness perks, we offer a range of benefits to support your well-being.



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