Back Office in Dutch/ Nederlands- Famous Airline

3 semanas atrás

Lisboa, Portugal GentleWay Tempo inteiro

Location**:Lisbon - Oriente
- Language: Dutch / Nederlands
- Starting date**:08/05**:

- Great opportunity to work from **Monday - Friday 08:00h - 18:00h (40h/week)**:

- We provide training at the beggining of work, **you don't need to have a previous experience**:

- **Back office job position - you will deal directly with the Airline's legal department**

**Client**:
Our client is a famous, low-cost European point-to-point airline. They use their cost advantage, operational efficiency and leading positions in primary airports to deliver low fares, seamlessly connecting Europe with the warmest welcome in the sky.
- **For Dutch speakers, this is your golden ticket to the back-office team, contributing to the seamless operations of a leading European airline. Elevate your career in the aviation industry with us**_

**Your responsabilities**:

- Manage legal claims with different actors with lawyers, legal officers, and national enforcement bodies to properly assess the **Dutch - Speaking **customer’s claiming foundations.
- Understand the customer's unique situations and proceed with treatment and follow-up of their legal claims.
- Verify if transport operators are treating all passengers by their rights.

**Our expectations**:

- **You speak Dutch in proficiency**:

- Intermediate English level (at least B1-B2)
- Excellent communication skills, both written & verbal
- **You want to work in a back office area**:

- You are self-motivated, and you like to work in the team

**Main duties**:

- Possible start on **08/05**:

- Working schedule**:Monday - Friday, 08:00h - 18:00h, full time, 40h/week**:

- Full time employment, 6 months fixed-term renewable contract
- Private Health insurance with a dental plan (after 6 months of the contract)
- **Work in our modern office in **_**Parque**_ **das **_**Nações**_
- Training is provided at the beginning of the work, previous experience is not required
- **Back office job position - no inbound calls**

**You will deal directly with the Airline's legal department**

**Competetive Salary and bonuses**:

- **1100€ gross x14 months**:

- **up to 175€ **gross monthly performance bonus
- **up to 75€ **gross mothly project bonus
- **up to 20€ **gross per month - Transport Allowance
- €7.23 NET/day meal allowance

**Relocation package**:

- Flight Ticket Reimbursement after 6 months
- Possibility of accommodation in a company-owned apartment

remoto, customer support, servicedesk, carrièrewisselaar, helpdesk, call center, office job, full time, client support, administration, sales, klantenondersteuning, werknemer, servicedesk, helpdesk, fulltime, klantenondersteuning, administratie, klantadviseur, call center agent, klantenservice, **Apoio ao Cliente**

Soort dienstverband: Fulltime

Salaris: 1.283,00€ - 1.383,00€ per maand

Screeningsvragen:

- Your current location(city):

- Are you ready to work in our office in Lisbon-Oriente?
- When is the closest possible starting date for you?

Taal:

- Nederlands min C2 (Vereist)
- Engels min B1 (Vereist)

Verwachte startdatum: 08-05-2024

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