Backup Team Leader

2 semanas atrás

Porto, Portugal Natixis in Portugal Tempo inteiro

Founded in 2015, BPCE Infogérance & Technologies is a subsidiary of Groupe BPCE, dedicated to Infrastructures, End-User Environment, Security and Production. Driven by growth, expertise, transformation and agility, this project embraces an international mindset and a diverse skill set. You’ll find yourself in a dynamic and enriching workplace or, as we like to name it, a real tech playground, where you’ll be able to explore a huge tech stack.

Backup Administration Service is in charge of managing the daily backups of the distributed perimeter servers in order to ensure data security and handles:

- requests related to backups or restore operations in compliance with SLAs
- backup incidents
- disaster recovery tests

This perimeter needs to provide 24/7 support, essentially for restore purpose.

The **Team Leader **deploys the BPCE Managed Services & Technologies strategy at the department level. It leads its team on a human and technical level.

**Missions**:

- Deploy the Company’s strategy at its department level and participate in the development of its business development plans.
- Develop and evaluate employees' skills.
- Support employees so that they are involved in their professional career.
- Anticipate business developments and prepare employees for them.
- Promote communication based on constructive feedback at the individual and collective level.
- In response to questions: clarify, illustrate the possibilities for development and/or needs for skills development and/or direct the employee to the appropriate contacts
- Anticipate, define and implement changes in the organization of the activity within the company:

- Create the optimal conditions for defining and implementing changes: involve employees, communicate, support, train
- Propose methods for integrating changes in the activity of the service concerned to promote their consideration
- Appropriate and relay upward, downward and transversal communication.
- Promote exchanges within his entity and within the company
- Ensure close proximity to employees, top-down communication as part of the deployment of key Company topics (decisions, group info, customer info, etc.) In order to ensure that the hierarchy is aware of any operational difficulties.
- Organize and facilitate daily the activity of his entity and its interactions with the company:

- Implement and facilitate a continuous improvement process.
- Provide business reporting and forecasting.
- Contribute to budget construction, monitoring and risk monitoring. o Operate in synergies and promote cooperation with other entities of the company within the scope of budgetary responsibility

**In terms of its service**
- Guarantees the proper completion of backups and archiving daily and proactively controls their completeness.
- Handles backup incidents thoroughly and with great responsiveness in conjunction with the teams responsible for the servers and the system teams.
- Handles the various requests related to backups in compliance with SLAs.
- Restoration requests (considered within 2 hours)
- Requests for backups or archiving.
- Requests for modification of backups or archiving.
- Requests for deletion of backups or archiving.
- Sets up dashboards for activity monitoring, KPI management.
- Ensures continuity of service through the implementation of on-call and on-call duty
- Support employees in decision-making and operational practice to guarantee and optimize the quality of service and technological heritage.
- Guarantee the maintenance of annual budget plans and ensure that all convergence and economic efficiency actions planned in the BPCE Managed Services & Technology Business Plan are effectively implemented.

**Qualifications** Main Technical Requirements**:

- Technical knowledge of Windows and Linux RedHat OS required, AIX knowledge desired
- Knowledge of backup and archiving concepts and technologies
- Technical knowledge of backup tools: Rubrik, Spectrum Protect (ex TSM) and robotics
- Technical knowledge of scheduling tools: VTOM and Control-M

**Other requirements**:

- English B2 / French B2 **mandatory**:

- ** On call duty required**:

- Good communication skills
- Good organizational, analytical, and problem-solving skills
- Autonomous, while capable of working within a team
- Fast and adaptable learner.

**Additional Information**
At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.

**Few other things you should know**:
This career opportunity is based in Porto, right in the heart of the city, and offers a hybrid working model.

**Last but not least, we invite you to discover what a day in your like could look like**:
Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with

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