Programme Test Manager

4 meses atrás

Lisboa, Portugal VML Tempo inteiro

**Who We Are**:
At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets technology, and diverse perspectives ignite inspiration. With the merger of VMLY&R and Wunderman Thompson, we have forged a new path as a growth partner that is part creative agency, part consultancy, and part technology powerhouse.

Our global family now encompasses over 30,000 employees across 150+ offices in 64 markets, each contributing to a culture that values connection, belonging, and the power of differences. Our expertise spans the entire customer journey, offering deep insights in communications, commerce, consultancy, CRM, CX, data, production, and technology. We deliver end-to-end solutions that result in revolutionary work.

**The opportunity**:
**What you'll be doing**:

- Maintaining and enhancing test strategies, and defining Test Plans for a large and complex delivery programme
- Dealing with escalations, flagging risk and identifying solutions and mitigations
- Reviewing test practices, implementing improvements and coaching the team
- Participating in the test delivery, ensuring the testing meets quality, time, and cost objectives
- Working closely with key stakeholders from the client, building strong trusted relationships
- Driving automation strategy; directing scope, priorities and improvements for test automation
- Defining quality KPIs, test progress and status reporting
- Managing your time and daily tasks to ensure project success
- Having a clear understanding of the firm's commitment to creating a more inclusive culture
- Helping develop team members and encourage a culture of best practice
- Keeping abreast of industry trends and advancements in software testing
- Working with the Test Leadership Team to support wider test initiatives
- Involvement in test recruitment activities

**What we want from you**:

- Relevant Test Management and leadership experience, particularly leading large teams
- Experience of system testing, e2e testing, user acceptance testing
- A proven track record in consultancy and extensive client-facing/stakeholder experience
- ISTQB foundation or higher
- Test Management Tool Expertise (such as ADO, Xray, Zephyr, Tricentis) with experience of report and dashboard building
- Risk identification, management, and mitigation experience
- Experience defining quality KPIs, test progress and status reporting
- Strong communication, relationship-building and interpersonal skills
- Experience of automation management, driving automation maturity, directing scope and priorities for automation team
- Good understanding of automation best practice, tooling and automated pipelines
- Track record of bug advocacy and defect management
- Proven technical ability - combined with strong business acumen
- Full knowledge of the project lifecycle and experience of working on a multi-stream Agile delivery model across multiple locations
- Be a problem solver. You must be able to think through technical problems and provide pragmatic solutions
- Experience of providing estimates for testing effort
- Experience of producing effective management reports, managing expectations and conflict as well as great resource planning experience.
- Experience of co-ordinating non-functional testing activities
- Knowledge of Release Management, able to contribute to Release Strategies and understanding of CI/CD processes
- Experience working directly with Account Executives and can discuss at a commercial level

**If you know some of this, even better**:

- Experience of security, performance, accessibility and analytics testing
- Experience of using ecommerce platforms and content management systems
- Experience of test automation using tools such as Java or JavaScript based frameworks
- ISTQB Certified Agile Tester qualification
- ISTQB Advanced Test Manager qualification

**What we can offer you**:
Alongside the opportunity to work with some of the most exciting brands around the world, we'll also prioritise your career development and help you grow your skills. We'll empower you to make a difference, allow you to be yourself, and respect who you are.

**AT VML Enterprise Solutions**:
Our Enterprise Solutions division houses strategic consultants, creative and technical architects and skilled developers and operators that together help some of the world's leading organisations to deliver outstanding digital experiences across all major routes to market worldwide: marketplaces, online retailers, D2C, B2B and social platforms. With over 4,200 experts in 55 operational centres across 34 countries, our capabilities span the entire buying journey from customer acquisition, through engagement, to conversion and loyalty, driving multi-channel growth for world-leading brands.

We work with some of the most exciting brands such as The Coca-Cola Company, EY, Bosch, Unilever, Ford, DFS, Mercedes-Benz, Johnson & Johnson, Nestlé

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