Italian Tech Advisor for Ecolab
4 semanas atrás
**Come and work with us.**
**Do you want to provide technical support for a global leader company?**
Are you
**Italian** native or fluent with strong
**English **communication skills?
Looking to make your career in a multicultural environment in sunny and happy
**Lisbon**?
**So we have the perfect opportunity for you**
Your future project: join our
**Italian Customer Support** team.
**Ecolab** is a global leader in water, hygiene, and energy technology that protect people and vital resources by providing solutions, data-driven insights and personalized service to achieve sustainability goals.
As a customer service specialist in this project, your daily responsibilities will include:
- Being the 1st line of helpdesk support for all Ecolab employees, helping them with their day to day technical issues requests
- Solve with precision and efficiency emerging issues that employees may face in a proactive way
- Build meaningful relationship, answering employees questions in a courteous, friendly, and empathy way
- Meet and exceed our service quality goals, compliance regulations and productivity targets
- Create amazing experience that people value and we are proud of
- Be responsible to follow the direction of management and provide feedback
To succeed in the role, you will need to have:
- Native or proficient level of **Italian (C2)**:
- Advanced level of English (at least C1) both verbal and written
- Strong communication skills - with excellent phone conversation skills, attentive listening and superior writing skills
- Analytical and problem solving skills with strong attention to detail
- Desire to learn and advance, be a curious investigator and problem solver
- High-speed internet access and appropriate conditions for remote work
- **Must hold EU citizenship or valid work permit for Portugal**:
**Benefits.**
- Signing bonus
- Relocation package
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
**Go further with Foundever**
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
**About Foundever**
Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates across the globe, we're the team behind the best experiences for +750 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
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