French Team Manager
3 semanas atrás
**Come and work with us.**
We are looking for a talented and accomplished **French Team Manager** to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.
As a **Team Manager** in this project, your daily responsibilities will include:
- Continually review and monitor work performance of all Advisors against agreed KPI's, instigating appropriate corrective action, using performance management tools, to manage any shortfall.
- Undertake formal quarterly performance reviews and 1:1 monthly meetings with each Advisor, ensuring objectives are continuously reviewed and linked to business KPI's.
- Ensure Advisors are recognized and rewarded for outstanding achievements/performance in line with company mission and values.
- Provide clear direction and guidance to ensure consistent achievement of key performance metrics.
- Facilitate a culture of open and honest 2 way communication, ensuring key messages are cascaded to all team members, encouraging feedback and sharing of ideas and best practice.
- Maintain an environment which supports the spirit of teamwork, where Advisors are committed, loyal and take pride in working for the company; ensure actions from employee satisfaction survey are implemented and continuously reviewed.
- Coach, develop and motivate Advisors by providing the skills and knowledge to perform their job, together with opportunities for skills expansion and career development.
- Continuously monitor Advisor calls in line with CLOE, either via deskside or remote monitoring, across a sample of transaction types, ensuring performance metrics are consistently achieved.
- Ensure accurate and timely communication of any client/campaign issues to Operations Manager.
- Ensure appropriate actions are taken to improve client satisfaction survey scores.
To succeed in the role, you will need to have:
- Native or proficient **French **(mandatory)
- Advanced level of **English **(at least C1) both verbal and written
- Availability to work fully **from Sete Rios (Lisbon) site** - mandatory
- Schedule from **Monday to Friday - 7am to 6pm**:
- Evidence of effective interpersonal, coaching, and leadership skills.
- Excellent telephone, keyboard, verbal and written communication skills.
- Good numeric and verbal reasoning skills.
- Effective time management.
- Ability to organize and prioritize, set priorities and multi-task.
- People oriented
- Experience with policy work
- Early adopter of technology
- Dependable, reliable and able to perform duties with minimum supervision
- Ability to interact positively with staff at all levels
- **Must hold EU citizenship or valid work permit for Portugal**:
**Education and experience**
- Bachelor's degree or directly related work experience
- Previous relevant experience as Team Manager
**Benefits.**
- Competitive wages
- Paid professional training
- Employee discounts
- Private healthcare & dental insurance (after six months of employment)
- Growth opportunities through various development programs
- Fun and engaging company-wide initiatives, including our EverBetter wellness program
- Job stability
- Life-long skills and experience
- Excellent work culture
**Go further with Foundever**
We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career.
-
French Team Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Foundever Tempo inteiroFrench Team Manager - Lisbon, Portugal Lisboa Lisboa, Portugal, PT Job Description: French Team Manager - Lisbon, PortugalLisboa Lisbon, Lisbon, Portugal French Team Manager - Lisbon, Portugal Req ID#: 371950Lisboa, Portugal, PT Job Description:Come and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for...
-
French Team Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Foundever Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert:Job Description:Come and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and...
-
French Team Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.Our client is the leading destination for short form mobile video, with the...
-
French Team Manager
2 meses atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.Our client is the leading destination for short form mobile video, with the...
-
French Team Manager
3 semanas atrás
Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job. As a Team Manager in this project, your daily responsibilities will...
-
French Team Manager
Há 7 dias
Lisboa, Portugal Foundever Tempo inteiroFrench Team Manager - Lisbon, Portugal Lisboa Lisboa, Portugal, PTJob Description: French Team Manager - Lisbon, PortugalLisboaLisbon, Lisbon, Portugal French Team Manager - Lisbon, PortugalReq ID#: 371950 Lisboa, Portugal, PTJob Description: Come and work with us.We are looking for a talented and accomplished French Team Manager to be responsible for...
-
French Team Manager
Há 7 dias
Lisboa, Portugal Foundever Tempo inteiroFrench Team Manager - Lisbon, Portugal Lisboa Lisboa, Portugal, PTJob Description: French Team Manager - Lisbon, Portugal Lisboa Lisbon, Lisbon, Portugal French Team Manager - Lisbon, PortugalReq ID#: 371950Lisboa, Portugal, PTJob Description:Come and work with us.We are looking for a talented and accomplished French Team Manager to be responsible for...
-
French Team Manager
Há 1 mês
Lisboa, Portugal Grabjobs Portugal Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing...
-
French Team Manager
4 semanas atrás
Lisboa, Portugal Grabjobs Portugal Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing...
-
French Team Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Foundever Tempo inteiroCome and work with us.We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.As a Team Manager in this project, your daily responsibilities will...
-
French Team Manager
3 meses atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job. As a Team Manager in this project, your daily responsibilities will...
-
French Team Manager
4 semanas atrás
Lisboa, Lisboa, Portugal Foundever™ Tempo inteiroCome and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job. As a Team Manager in this project, your daily responsibilities will...
-
French Team Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Grabjobs Portugal Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the...
-
Team Manager
1 semana atrás
Lisboa, Portugal Nova Sbe Football Team Tempo inteiroA Nova SBE Football Team procura profissional para desempenhar a função de Team Manager da equipa sénior de futebol da Faculdade de Economia da Universidade Nova de Lisboa. Este será responsável por todo o planeamento, logística, bom funcionamento e normalização ao longo de toda a época desportiva.Principais Responsabilidades:Planeamento geral da...
-
French Team Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Sitel Corp. Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We are looking for a talented and accomplished French Team Managerto be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the...
-
French Or German Speaking Team Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Humana Portugal Tempo inteiroFrench or German speaking Team Manager (fully remote)HR Business Partner at United Call CentersUnited Call Centers, established in 1999, is a globally renowned call center company providing multilingual contact center services with a strong sales focus. Operating in over 50 countries and supporting more than 30 languages and dialects, we are dedicated to...
-
French Team Manager
Há 7 dias
Lisboa, Portugal Sykes Tempo inteiroFrench Team Manager - Lisbon, Portugal in Lisboa , Portugal Lisboa, Portugal, PTJob Description:Come and work with us.We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and knowledge...
-
French Team Manager
Há 7 dias
Lisboa, Portugal Foundever Tempo inteiro.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Job Description: Come and work with us. We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills...
-
French Team Manager
Há 7 dias
Lisboa, Portugal Sitel Corp. Tempo inteiro.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: We are looking for a talented and accomplished French Team Manager to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the...
-
French Team Manager
2 meses atrás
Lisboa, Portugal Foundever Tempo inteiro**Come and work with us.** We are looking for a talented and accomplished **French Team Manager** to be responsible for supervising an assigned team to meet or exceed client / corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job. As a **Team Manager** in this project, your daily...
