Lab Technician/technical Support

2 semanas atrás

Porto, Portugal SWORD Health Tempo inteiro

**WHO WE ARE**

Each year, 2 billion people across the world are limited by physical pain. By helping people live without pain, they are free to do the things they love most with the people they love—and never miss a moment. This is what we do. We create and design new technologies to solve one of the biggest problems in healthcare: taking care of our Physical Health. Sword Health is the world’s fastest growing digital musculoskeletal (MSK) care provider on a bold mission to free two billion people from acute, chronic, and post-surgical physical pain. Our customers include some of the most progressive Fortune 100 and 500 companies, as well as over +1400 other established businesses across the world.

The Sword program allows members to complete a personalized physical therapy program from the comfort of home, with continued support and supervision from one of our talented Sword specialists. Sword’s personalized care is more effective than traditional standards of care, and has proven to deliver best-in-class clinical results. Since breaking into the market less than three years ago, Sword has worked with insurers, health systems, and employers in the U.S., Canada, Europe, and Australia to make high quality musculoskeletal care accessible to everyone.

This is an opportunity to join Sword during a time of hyper growth and expansion. After our recent $2bn valuation, we’re excited to continue accelerating our impact by scaling with high caliber people with passion, commitment and energy to create and deliver technologies, services and products that drive human progress forward.

We welcome you to join our mission, to make a difference on a grand scale and play a pivotal role with a global team at Sword
- working alongside great people pioneering novel products and cutting edge technologies.

**Key Responsibilities**:

- Maintaining test equipment and our laboratory environment;
- Support hardware, firmware and operating system products;
- Support hardware design team;
- Support orders and inventory identifying and reporting defects;
- Collaborating with cross-functional teams to develop and improve products;
- Providing technical support to other teams as needed

The Lab Technician should possess strong analytical and problem-solving skills, as well as excellent communication and collaboration abilities. The individual should have knowledge in using hardware products and be familiar with computers from the user's perspective.- Basic knowledge of Windows and/or Linux OS;
- Strong fabrication and building skills, with both hand and power tools;
- Soldering and repair skills;
- Knowledge of maintaining and operating a 3D printer;
- Basic knowledge of Electronic circuitsEnglish communication skills.

**Bonus points for**:

- Troubleshooting of Electronic systems;
- Experience in mass production of electronic components;
- Scripting and mínimal programming ability;
- Critical thinking and troubleshooting skills.
- We are proud to be an Equal Employment Opportunity employer. We champion diversity and are committed to building a team that represents a variety of backgrounds, perspectives and skills. At SWORD, we believe that diversity and inclusion among our applicants and teammates is critical to our success as a global company. The more inclusive we are the better our work will be._

**Sword Benefits - Portugal**
- Health, dental and vision Insurance
- Meal Allowance
- Equity Shares

**Sword Perks - Portugal**
- Phone Stipend
- Flexible working hours
- Work from home
- Unlimited Vacation
- Free Digital Therapist for your family
- Snacks and Beverages
- English Class

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