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Application Support Analyst
2 semanas atrás
In this project you will be able to contact with one of the key players in banking in the EU and around the world. Thus, you will be part of a multicultural team that is spread across more than 50 countries and you will help develop solutions in one of these three areas: investments, business solutions or commercial/personal
We are looking for a** Application Support Analyst** to work in this project in Lisbon.
**What are we looking for?**
- Knowledge in Service Now;
- Have expertise in SQL and MySQL;
- Experience in Unix/Linux and Oracle;
- ITIL knowledge and practices;
- Fluent in English and good knowledge of French (B1).
**Responsibilities**:
- Resolving incidents;
- Answering user requests;
- Monitoring production environments;
- Ensure daily communication and transition with teams from other time zones.
**We offer**:
- Health insurance;
- A personalized training plan, with a budget to spend on the training and technical books you find necessary;
- Constant feedback so you can grow professionally;
- Remote onboarding process;
- Team events every semester so you can live new adventures;
- Culture of proximity and transparency. Your ideas and needs are heard and valued by us
**Tecnologias**:
**SQL**
**ServiceNow**
**UNIX**
**Linux**
**Oracle**
**Modalidade**:
- Hybrid
**Localização**:
- Lisboa
**Idiomas**:
- English
**Referência**:
- Ref. 2023/0334
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