Application Production Support

7 meses atrás


Lisboa, Portugal askblue Tempo inteiro

Do you know **AskBlue**?

We were born in 2013, and we provide services in the field of information technology.

We are looking for **Application Production Support **to join our company in one of our projects, in **Lisbon**.
**RESPONSIBILITIES**
- Ensuring the specialist support to the IT development and Application Support team;
- Contribute to global/local strategic projects.

**MAIN ACTIVITIES**
- Ensures that the solution is always operational and optimal (capacity, upgrades, performance, obsolescence, etc.);
- Adopts global and departmental guidelines, IT best practices and IT Security recommendations;
- Define tactical solutions to resume processes as quick as possible;
- Contribute to solve incident and find out the root cause;
- Guarantees the on-call availability during the required time windows or at the weekend for extraordinary activities;
- Perform regular reviews of scripts before UAT phase;
- Proposes and implement optimizations for the project (can be linked to server configuration, rewrite of scripts);
- Perform a capacity planning for projects at least once a year;
- Provide support to projects regarding definition of solutions;
- Participate on the standardization of practices;
- Participate on the validation of migrations done of servers instances;
- Participate on the evolution of servers tools,

**2. Main Tasks**
- Support the business in their IT needs and understand the business workflows and scenarios
- Maintaining a proper coverage in their designated shift
- Provide business, team members and other project/task partnering teams updates on the issue/task/project
- Understand the underlying issue and the associated patch fix/release and identify systemic issue
- Contribute towards better post-release checkouts
- Improving day to day tasks by writing scripts and automate tasks that are procedure oriented
- Availability to work during Holidays / Weekends as per pre-defined needs and on a rotational basis with the rest of the team

**3. Technical Skills**:

- First class Graduate in any discipline (Computer Science preferred) from a reputed university with a good background of software development/support
- At least 10 years’ experience in a similar position
- File Transfer Open protocol, sftp, ftp and proprietary protocol (cft)
- relational database concepts’ knowledge
- General IT infrastructure knowledge
- Particular knowledge and experience with RedHat Linux with Windows, UNIX, WAS, SQL, (Microsoft Sql & Oracle Sql)
- Windows (power shell, active directory, Event logs,)
- Application Performance Monitor (Dynatrace preferable)
- SYS ADMIN
- Experience with system scripting
- Good understanding of the ITIL norm especially Incident, Change and Request Management and practices
- ANSIBLE & DEVOPS

**4. Language Skills**:

- English (mandatory)
- French is a Plus

**Work Arrangement**:

- Hybrid.

**Offer**:

- Health Insurance;
- 3 and a half days of leave per year + 22 vacation days;
- Unlimited access to Udemy.

**AskBlue - Business & Technology



  • Lisboa, Portugal Noesis Portugal Tempo inteiro

    **Main Responsibilities**: - Manage incidents according to Service Delivery GITSDE / ITIL Standard; - Monitor environments and KPIs, suggest changes, improvements so as to continuously improve global level of service and validate changes onto production; - Identify recurring Issues and service Request and define action plans to reduce them. **Noesis is...


  • Lisboa, Portugal Inetum Tempo inteiro

    We are looking for an Application Production Support to join our Inetum Team and be part of a work culture focused on innovation!Location: Lisbon Main Tasks Support the business in their IT needs and understand the business workflows and scenarios;Improve day-to-day tasks by writing scripts and automating tasks that are procedure-oriented;Profile Bachelor's...


  • Lisboa, Portugal Inetum Tempo inteiro

    We are looking for an Application Production Support to join our Inetum Team and be part of a work culture focused on innovation!Location: LisbonMain TasksSupport the business in their IT needs and understand the business workflows and scenarios;Improve day-to-day tasks by writing scripts and automating tasks that are procedure-oriented;ProfileBachelor's...


  • Lisboa, Portugal Noesis Portugal Tempo inteiro

    Main Responsibilities: Manage incidents according to Service Delivery GITSDE / ITIL Standard; Monitor environments and KPIs, suggest changes, improvements so as to continuously improve global level of service and validate changes onto production; Identify recurring Issues and service Request and define action plans to reduce them. Noesis is looking for...


  • Lisboa, Portugal Phiture Tempo inteiro

    Main Responsibilities: Manage incidents according to Service Delivery GITSDE / ITIL Standard;Monitor environments and KPIs, suggest changes and improvements to continuously enhance the global level of service and validate changes onto production;Identify recurring issues and service requests and define action plans to reduce them.Noesis is looking for...


  • Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13237_ Application Production Support_Lisboa **Descrição**: Application Support **Perfil**: - At least 10 years of experience in a relevant field; - Teamwork attitude with a focus on cooperation and accuracy; - Strong stress management and problemsolving skills; - Contribute to global and local strategic projects. **Oferecemos**: -...


  • Lisboa, Portugal Noesis Tempo inteiro

    **Description**: **Main Responsibilities**: - Manage incidents according to Service Delivery GITSDE / ITIL Standard; - Monitor environments and KPIs, suggest changes, improvements so as to continuously improve global level of service and validate changes onto production; - Identify recurring Issues and service Request and define action plans to reduce...


  • Lisboa, Portugal Winning Tempo inteiro

    At WINNING CONSULTING we are looking for an **Application Support Production** profile to join our teams in a project for an important client in the Banking Sector - _(Hybrid)_ To achieve this, you'll need: **REQUIREMENTS** - ** Linux**: - ** Windows** (power shell, active directory, Event logs,) - Network - Application Performance Monitor (**_Dynatrace...


  • Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for **Application Production Support **to join our company in one of our projects, in **Lisbon**. **Tasks**: - Ensuring the specialist support to the IT development and Application Support team. - Contribute to global/local...


  • Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13213_ Production Application Support_Lisboa **Descrição**: Application Support **Perfil**: - Basic knowledge of scripting languages, network, Windows, and Linux environments; - Proficiency in SQL (Sybase, Oracle, or Microsoft) with a minimum of 2 years of experience; - Understanding of Investment Banking and trade workflow is preferred; -...

  • Application Production

    2 meses atrás


    Lisboa, Portugal Alter Solutions Tempo inteiro

    Job Description Job description:  The candidate will play a major role in handling Incidents, BAU service requests and Infra Maintenance activities and work in team in shift basis (24/7 production support).Will be working in 24/7 production support (i.e Shifts/Weekend/Public holiday) Will be working in on-call support outside regular business hours (Weekday...


  • Lisboa, Lisboa, Portugal Alter Solutions Group Tempo inteiro

    Job OverviewAlter Solutions Group seeks an experienced Production Application Support Specialist to ensure the effective and responsive support for its applications. This role is responsible for maintaining, improving, and guaranteeing the current service provided by transversal applications.


  • Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13282_Application Production Support_Lisboa **Descrição**: Application Support **Perfil**: - Basic knowledge and capabilities in scripting languages, network, Windows, and Linux environments; - Oracle WebLogic knowledge; - Solid knowledge base in Investment Banking and trade workflow from creation to accounting; - Oracle SQL knowledge; -...


  • Lisboa, Portugal Phiture Tempo inteiro

    At KWAN, we don't just offer jobs - we provide platforms for Building a Bright Future. We work with a wide range of technologies, and can align your unique skills, passions, and professional background to place you in a project that matters. Growth is very important in KWAN, and we will guide you throughout your career journey, with an entire team of...


  • Lisboa, Portugal Kwan Tempo inteiro

    At KWAN, we don't just offer jobs - we provide platforms for Building a Bright Future. We work with a wide range of technologies, and can align your unique skills, passions, and professional background to place you in a project that matters. Growth is very important in KWAN, and we will guide you throughout your career journey, with an entire team of...


  • Lisboa, Portugal askblue Tempo inteiro

    Do you know **AskBlue**? We were born in 2013, and we provide services in the field of information technology. We are looking for **Application Production Support **to join our company in one of our projects, in **Lisbon**. **Tasks**: - Provide first class support to all users of the system in a timely and efficient manner; - Liaise with the developers...


  • Lisboa, Portugal Winning Tempo inteiro

    Na WINNING CONSULTING procuramos **Application Prodution Support **para integrarem os nossos projetos num prestigiado cliente na área da Banca. **Funções/Tarefas**: - Assegurar o suporte aplicacional na área de Banking and Financing Services, suporte e resolução de incidentes através de tickets; - Garantir e melhorar o serviço prestado pelas...


  • Lisboa, Portugal Alter Solutions Tempo inteiro

    Job Description The goal of the Application Support team is to ensure an effective and responsive first and second level of support for all the applications under its scope.This team is also responsible to maintain, guarantee and improve the current service provided by the transversal applications by identifying root causes, suggest and implement...


  • Lisboa, Portugal Kwan Tempo inteiro

    At KWAN, we don't just offer jobs - we provide platforms for Building a Bright Future. We work with a wide range of technologies, and can align your unique skills, passions, and professional background to place you in a project that matters. Growth is very important in KWAN, and we will guide you throughout your career journey, with an entire team of...


  • Lisboa, Portugal Olisipo Tempo inteiro

    Referência 13286_Application Production Support_Lisboa **Descrição**: Application Support **Perfil**: - Graduate in Computer Science or related field; - Minimum 10 years of experience in a similar role; - Knowledge of file transfer protocols (sftp, ftp, CFT); - Understanding of relational database concepts; - Familiarity with RedHat Linux, Windows,...