Technical Troubleshooter Manager

1 semana atrás

Lisboa, Portugal iTRecruiter Tempo inteiro

TECHNICAL TROUBLESHOOTER MANAGER - CASINO AFFILIATION (REMOTE WORK)

ONLY CVS IN ENGLISH WILL BE ACCEPTED

FLUENT ENGLISH (C1+)

Remote (Must be available during GMT+2 time zone)

**Key Responsibilities**:
**Landing Page Oversight**: Regularly check all landing pages to ensure they are fully functional and contain all necessary information provided by our partners.

Technical Integration Verification: Ensure smooth integration of technical systems between our platform and our partners'. This includes troubleshooting any integration issues that may arise.

Compliance and Offer Verification: Confirm that all our offers are in line with agreements made with partners and that partner-published deals are accurately represented.

**Data Cross-Validation**: Perform thorough cross-validation between numbers shown on our partners' platforms and our internal Business Intelligence (BI) system to ensure data accuracy and consistency.

**Communication and Collaboration**: Effectively communicate with partners and internal teams to resolve issues, provide updates, and maintain strong working relationships.

**Continuous Improvement**: Proactively identify and suggest improvements in processes to enhance efficiency and accuracy in our operations.

**Requirements**:
Proficiency in English with excellent communication skills.

Reasonable technical understanding and ability to quickly learn and adapt to new technologies.

Strong problem-solving skills and attention to detail.

Ability to work independently and as part of a remote team.

Availability to work during GMT+2 time zone.

**Qualifications**:
Experience in a technical troubleshooting role, preferably in the online casino or affiliate marketing industry.

Familiarity with landing page functionality, technical integration, and data analysis.

Basic knowledge of online marketing and affiliate agreements.

ACG.

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