Application Support Specialist

4 semanas atrás


Porto, Portugal SOFYNE ACTIVE TECHNOLOGY Tempo inteiro

**JOB SUMMARY**

This role contributes to success of Sofyne by providing global support services to our customers for Manufacturing Execution System projects from solution project design phase and implementation, to deployment as well as post go-live support. You will be responsible for deploying, configuring and testing the solution, managing support to manufacturing sites,...

**SUMMARY OF KEY RESPONSIBILITIES**

Responsibilities and essential job functions include but are not limited to the following:

- Management of client expectations for priority of support issue. L2 L3
- Offering activities of technical assistance to the key users in charge of the deployment of the solution on every site
- Offering activities of technical assistance to the site that have already deployed the solution in production
- Analyzing the issues and proposing definitive solutions or workarounds to meet the needs
- In charge of the corrective code necessary to the maintenance activity
- Performing audits for every site concerned by the support activity from a technical and organizational point of view
- Participating to the improvement of internal tools and process
- Building out a knowledge repository for all support queries and fixes
- 24/7 Shift support

**HUMAN COMPETENCIES**
- Customer services integrity and confidence
- Personable and committed
- Personal professional learning
- Self-motivated and diligent
- Results oriented
- Good problem-solving skills
- Ability to prioritize tasks and to work effectively under pressure
- Strong customer orientation
- Responsibility and good communication skills

**TECHNICAL** **COMPETENCIES**

**Basic**:

- IT background with SQL and JavaScript skills

**Nice to have**:

- Experience with on-site manufacturing and logistics execution software implementations
- Knowledge of C#,.NET, HTML, CSS, jQuery
- Understanding of Lean, Six Sigma, and Supply Chain principles would be an asset

**Education**
- Degree Educated
- Supply Chain and/or Manufacturing & IT Engineering

**TRAINING**

You will go through an intensive training program during your first month to develop your technical skills in implementation of bespoke solutions for manufacturing and logistic execution systems based on DELMIA Apriso products.

**CAREER DEVELOPMENT**

If you are successful in the Support Specialist position, you could become a Consultant or a Support Leader for one of our global customers.

**About us**

**SOFYNE Active Technology** has been integrating and deploying MES, LES and PLM solutions since 2005.

We support and advise more than 30 major industrial accounts in their innovation and digital 4.0 transformation projects

Our approach is built around the framework and capabilities of a large company with the heart and soul of a small business, fostering high quality and performance services, agile development and added value for our clients, in the automotive, energy, aerospace and defense, consumer products and luxury sectors.

**What makes us special**:

- 200 specialized consultants (including Solution Architects, Project Managers, Techno-Functional Consultants, etc.)
- Complex projects of international scope, more than 31,000 project days per year
- 1,800 hours of training in 2023
- 3 team building activities per year
- Career opportunities in expertise or management
- A dynamic, collaborative, and multicultural environment where our specialists enjoy working and sharing

**SOFYNE is a talent maker**

LI-MW1



  • Porto, Portugal Winprovit Tempo inteiro

    We have a challenge for you - Application Support Specialist - Hybrid model - Retail area What we are looking for: - Academic background in Information Systems or related areas; - Experience working in specialized support teams; - Work experience (more than 2 years) in the following technologies and/or platforms: - Ambientes Linux (Shell Scripting) -...


  • Porto, Portugal Planet Paymet Tempo inteiro

    Application Support Specialist page is loaded Application Support Specialist Apply remote type Hybrid locations Porto - Portugal time type Full time posted on Posted 30+ Days Ago job requisition id JR07191 The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's...


  • Porto, Portugal Planet Paymet Tempo inteiro

    Application Support Specialist page is loaded Application Support Specialist Apply remote type Hybrid locations Porto - Portugal time type Full time posted on Posted 30+ Days Ago job requisition id JR07191 The payments market is the most exciting technology market in the world today for good reason. McKinsey values it globally at over $2 trillion and it's...

  • Erp Application Specialist

    3 semanas atrás


    Porto, Portugal Farfetch Tempo inteiro

    THE ROLE We are looking for an Application Specialist to work within our Technology and Business service support departments and contribute with expertise in configuring, maintaining, monitoring, and developing solutions to be released under the existing system usage. Experience in Microsoft Dynamics 365 Finance and Operations (D365) implementation is a...

  • Erp Application Specialist

    2 semanas atrás


    Porto, Portugal Farfetch Tempo inteiro

    THE ROLE We are looking for an Application Specialist to work within our Technology and Business service support departments and contribute with expertise in configuring, maintaining, monitoring, and developing solutions to be released under the existing system usage. Experience in Microsoft Dynamics 365 Finance and Operations (D365) implementation is a...


  • Porto, Portugal Support Parentsgisp Tempo inteiro

    Noesis is looking for professionals with the following profile:Bachelor's degree or higher in Information Technology or Computer Engineering or related field;Minimum 3 years of experience in Application Support functions;Experience working with Oracle Databases and technologies: PL/SQL and SQL;Previous experience working with Oracle Forms and...

  • Erp Application Specialist

    3 semanas atrás


    Porto, Portugal Grabjobs Portugal Tempo inteiro

    THE ROLE We are looking for an Application Specialist to work within our Technology and Business service support departments and contribute with expertise in configuring, maintaining, monitoring, and developing solutions to be released under the existing system usage. Experience in Microsoft Dynamics 365 Finance and Operations (D365) implementation is a...

  • Erp Application Specialist

    2 semanas atrás


    Porto, Portugal Grabjobs Portugal Tempo inteiro

    THE ROLE We are looking for an Application Specialist to work within our Technology and Business service support departments and contribute with expertise in configuring, maintaining, monitoring, and developing solutions to be released under the existing system usage. Experience in Microsoft Dynamics 365 Finance and Operations (D365) implementation is a...


  • Porto, Portugal ISS Tempo inteiro

    At ISS Tech Team we are investing in innovative and integrated technological solutions for the Facility Management Industry with a tech team headquarted in Copenhagen, Warsaw and Porto. Our Porto tech hub is the first space dedicated specifically to software development  and acts as a powerhouse where our employees test and implement products for over...

  • Bi Application Support

    4 semanas atrás


    Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreira Encontramos 47 vagas para Vagas de emprego bi-application-support .Receba alerta de vagas em seu email. Registre-se agora!Função: Application SupportEmpresa: Rumos ConsultingTipo: Full-timeContrato: n/dLocalidade: Lisboa Função: Application SupportEmpresa: Bee EngineeringTipo: Full-timeContrato:...

  • Bi Application Support

    2 semanas atrás


    Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreira Encontramos 47 vagas para Vagas de emprego bi-application-support .Receba alerta de vagas em seu email. Registre-se agora!Função: Application SupportEmpresa: Rumos ConsultingTipo: Full-timeContrato: n/dLocalidade: Lisboa Função: Application SupportEmpresa: Bee EngineeringTipo: Full-timeContrato:...


  • Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreira Encontramos 60 vagas para Vagas de emprego technical-application-support .Receba alerta de vagas em seu email. Registre-se agora!Função: Application SupportEmpresa: Red ITTipo: Full-timeContrato: Contrato sem termoLocalidade: Lisboa Função: Application SupportEmpresa: Bee EngineeringTipo:...


  • Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreiraEncontramos 60 vagas para Vagas de emprego technical-application-support .Receba alerta de vagas em seu email. Registre-se agora!Função: Application SupportEmpresa: Red ITTipo: Full-timeContrato: Contrato sem termoLocalidade: LisboaFunção: Application SupportEmpresa: Bee EngineeringTipo:...


  • Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreiraEncontramos 60 vagas para Vagas de emprego technical-application-support . Receba alerta de vagas em seu email. Registre-se agora! Função: Application SupportEmpresa: Red ITTipo: Full-timeContrato: Contrato sem termoLocalidade: LisboaFunção: Application SupportEmpresa: Bee EngineeringTipo:...


  • Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreiraEncontramos60vagas para Vagas de emprego technical-application-support .Receba alerta de vagas em seu email. Registre-se agora!Função: Application SupportEmpresa: Red ITTipo: Full-timeContrato: Contrato sem termoLocalidade: LisboaFunção: Application SupportEmpresa: Bee EngineeringTipo: Full-timeContrato:...


  • Porto, Portugal Employment Pro Limited Tempo inteiro

    Buscar vagas de emprego e oportunidades de carreira Encontramos 60 vagas para Vagas de emprego technical-application-support .Receba alerta de vagas em seu email. Registre-se agora!Função: Application SupportEmpresa: Red ITTipo: Full-timeContrato: Contrato sem termoLocalidade: Lisboa Função: Application SupportEmpresa: Bee EngineeringTipo:...

  • Application Support

    1 semana atrás


    Porto, Portugal Velv Tempo inteiro

    Descrição Empresa Descrição da posição Com o foco de desenvolver novas e desafiantes experiências, procuramos um Application Support para se juntar a uma das nossas dinâmicas equipas de projeto. Aqui, o Application Support terá um papel mais relevante no suporte aplicacional aplicações em produção, mas também apoiar e ajudar outros elementos...

  • Application Support

    2 meses atrás


    Porto, Portugal Velv Tempo inteiro

    Descrição Empresa Descrição da posição Com o foco de desenvolver novas e desafiantes experiências, procuramos um Application Support para se juntar a uma das nossas dinâmicas equipas de projeto. Aqui, o Application Support terá um papel mais relevante no suporte aplicacional aplicações em produção, mas também apoiar e ajudar outros elementos...

  • Application Support

    2 semanas atrás


    Porto, Portugal Velv Tempo inteiro

    Descrição Empresa Descrição da posição Com o foco de desenvolver novas e desafiantes experiências, procuramos um Application Support para se juntar a uma das nossas dinâmicas equipas de projeto. Aqui, o Application Support terá um papel mais relevante no suporte aplicacional aplicações em produção, mas também apoiar e ajudar outros elementos...

  • Application Support

    2 semanas atrás


    Porto, Portugal Velv Tempo inteiro

    Descrição Empresa Descrição da posição Com o foco de desenvolver novas e desafiantes experiências, procuramos um Application Support para se juntar a uma das nossas dinâmicas equipas de projeto. Aqui, o Application Support terá um papel mais relevante no suporte aplicacional aplicações em produção, mas também apoiar e ajudar outros elementos...