Operations Summer Trainee
4 semanas atrás
We're a fast-growing digital company taking the travel industry by storm. We started off as a 3 van rental company in Portugal in 2013, and have since become Europe's largest campervan rental company. With a fleet of 1.000+ vehicles, Indie Campers currently operates over 40 locations across Europe. We've been recently chosen by the Financial Times as the #38 fastest growing company in Europe and #2 in the Travel sector. We're also a tight-knit group of friends who love spreading the travel bug. And guess what — we're hiring
**About the Role**
We are looking for university students who are seeking genuine work experience, vocational placement or an internship located in our Depot in Faro.
As an **Indie Campers Operations Intern,** you'll be representing our brand in person, providing our guests with a world-class customer service when they start and finish road trips of a lifetime. Do you enjoy challenges, meeting new people and fast-paced environments? If so, this position might be your next step
**What we offer**:
- A paid internship, accommodation not included.
- Continuous training and coaching to develop the skills that matter to you: Workshops during the internship in specialized fields (e.g. Guest Relations, Logistics, Management, Finance, Marketing); Business case award (it is given the option for Interns to do a business case based on their experience and the winner of best case gets to fly to Lisbon to meet the CEO at the Company´s HeadQuarters); "One day as a Manager" to better understand the responsibilities and operations on the field; One voucher with a discount to use in our vans after the internship.
- International opportunities and real chance of integration in Indie Campers after the internship.
**Who you are**:
- You're a student in Hospitality, Tourism, or a related field looking for an internship (mandatory to be enrolled in a university that provides a protocol agreement).
- You are fluent in English and Portuguese, have a work permit, a valid driver's license and feel confident enough to drive a campervan (mandatory).
- You have a natural talent for connecting with people and have a strong customer service orientation.
- You're a problem solver who thrives on creating solutions and is not afraid to get their hands dirty.
**What you´ll do**:
- Check-ins and check-outs of campervans, registering guests, processing payments, and explaining the vehicle functionalities, reservation details and terms & conditions.
- Inspecting, cleaning, and preparing our campervans after each booking, and handle any issues that may arise to make sure operations run smoothly.
- Maintaining updated information on van availability, reservations, and guest communications.
- Learning the logistics of the depot, organizing stocks, managing supplies, talking with supply owners.
- Overall: learn what it takes to manage a depot, in the tourism sector
**Internship options**:
- Minimum of 3 months and up to 12 months internship (according to students´ availability) starting in June
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