Support Specialist
2 semanas atrás
Publicado- 30-May-2023- Salário- Localização- Lisboa- Categoria- Permanente- Sector- Línguas- Referência- BBBH609251**Descrição**:
We are recruiting an exceptional **Support Specialist**(M/F) fluent in Dutch and English to join our client’s operation in Lisbon.
Our client is an international mobility service provider with about 2,000 locations in more than 100 countries. They are internationally active in the business areas of vehicle rental, car sharing, ride-hailing, and subscription.
**What is going to be your mission?**
- Being the first point of contact with customers, and providing advice to their requests about their bookings, rental agreements, complaints, and invoices;
- Work closely with other departments to be able to give customers the best service and to increase customer satisfaction.
**What’s in it for you?**
- Direct work contract with our client;
- Competitive salary, plus attractive benefits;
- The possibility to work in an international environment.
**Work schedule**: 8h per day between 08 am and 07 pm, from Monday to Sunday
**Workplace**: Lisbon (close to Santa Apolónia)
- Note: After the training period, you will be able to work in a hybrid model._
**What do you need to have?**
- Fluent in Dutch and English at a written and spoken level;
- Previous experience in Customer Contact and know-how to deal with challenging customers (preferable);
- You are experienced in using MS-Office programs - especially Outlook, Word, and Excel;
- Great ability to express yourself, and organizational skills.
**_Grab this amazing job opportunity by sending us your up-to-date CV_***
- ___
Kelly Services acts as an Employment Agency in relation to this offer. Please be advised that if you choose to apply, your information will be treated in accordance with the Kelly Services Privacy Statement.
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