Help Desk Technician

2 semanas atrás


Lisboa, Portugal Capgemini Engineering Tempo inteiro

**Help Desk Technician (W/M)**:
**Hi there**

We are Capgemini Engineering. A brand part of the Capgemini Group.

We have the mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, diversity, inclusion, a purpose of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world.

**You can help us to achieve our mission**

Now, we have more than 270,000 team members in nearly 50 countries, in sectors such as aeronautics, automotive, communications, energy, life sciences, software & internet, space & defense and consumer products.

**Your Mission**:
Helpdesk Technician

As a Helpdesk Technician, you will be part of a unique team that works every day to support Telecom Service Providers in achieving service excellence.

**Your Role**:

- Inventory management (import/export, logistics, licenses, and equipment);
- Validate if the technical specification provided by the suppliers comply with Capgemini’s technical requirements;
- Work with the procurement to create purchase requests and to monitor supplier delivery dates;
- Troubleshoot and solve hardware, Operating Systems and networking issues.

**Your Profile**:

- Academic qualifications with high school completed (12th school year) or higher;
- 2+ years of professional experience;
- Critical thinking and ability to interact with internal key stakeholders;
- Experience as a Helpdesk Technician;
- Experience with Microsoft Office;
- English advanced (nice to have).

**What we offer**

Our famous atmosphere:
There’s always someone happy to start a day with a cup of coffee with you - even virtually We are a big company with unique atmosphere - we make friendships, share important moments, andsimply like each other

**A lot of benefits**:

- Private medical care
- Referral bonuses for recommending your friends to Capgemini.
- Offices in great locations
- Participation in international projects
- Integration in a multinational company
- Career Evolution



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