French Customer Service

2 meses atrás


Lisboa, Portugal RECRUITERS Tempo inteiro

Bonjour We are looking for you

If you are in Lisbon and want to continue your career in the customer service sector or if you are looking for a new challenge in your career, this may be your opportunity

Our client is a European leader in the leisure gift market. They offer the widest variety of gift experiences on the market, experiences that are divided into several universes: Stays, Adventure, Well-being, Gastronomy, and Magical Moments.

The company is growing, and they are looking for energetic and enthusiastic French speakers who are interested in “Inspiring people to experience life”.

If this sounds interesting to you, keep reading

**Location** - Oieras ( Hybrid )

**Start date - **5th of December

**You will be a perfect fit if you have**:

- Fluent level of English ( speaking and writing ).
- Fluent level in French ( speaking and writing ). - **Minimum of C1 level**:

- Customer Service experience ( in Call Canters preferably) or B2B support experience.
- “People-first” attitude.
- The ability to work in a fast-paced environment

**Which are my tasks in this role?**
- Help the customer and work upsell during the exchange and order process.
- Record specific details of customers and partners’ contacts and ensure actions are taken on each and every case.
- Work with the management team to stay updated on product knowledge and be informed of any changes in company policies.
- Work successfully with the team to deliver and exceed KPIs for quality and to support brand development.

**What’s on offer?**
- Competitive salary with an attractive package
- Monthly bonus language
- KPI Bonus - Easy to achieve
- Work from ANY country 20 days a year
- Health and life insurance provided by the company
- Weekly events and activities
- Employed directly by the client
- Opportunity for career progression

**Salary**: 1,000.00€ - 1,220.00€ per month



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