Swedish Speaking Customer Specialist

Há 7 dias

Porto, Portugal Eurofirms Tempo inteiro

Porto, Porto

**Emprego de Swedish Speaking Customer Specialist (M/F) - Porto, Portugal, Porto**:
**Data da publicação**:01/04/2024

**Horário**:Full-time schedule of 40 hours a week, rotative, with the breaks provided by law.

**Vagas**:5

**Salários**:A definir

**Localidade**:Porto

**Descrição da oferta de emprego de Operador/a de call center - inbound em Porto**:
Hej kära kandidat,

Are you looking for your next adventure abroad? What about moving to Portugal?

As a result of the incredible growth of our client, we’re looking for bilingual speakers to join us and one of the world’s most well-known brands, as a Swedish Speaking Customer Specialist (M/F) - Call Center Agent, to work in Porto - Portugal.
- Maintain a positive, empathetic and professional attitude towards customers;
- Respond promptly to customer inquiries;
- Know the product/service well;
- Process customer requests and complains;
- Track, document and retrieve information in call tracking database;
- Increase customer loyalty by delivering a seamless experience.

**Função**:Operador/a de call center - inbound

**Requisitos**:

- Have a proficient or bilingual level of Swedish, and advanced level of English;
- Have 6 months - 1 year of customer service experience;
- Have call center experience;
- Are living in or willing to relocate to Portugal;
- Have flexibitity in terms of shifts;
- Have effective communication skills and customer care skills - ability to listen and understand the customers needs;
- Have strong computer navigation skills (you don’t need to be a pc nerd, don’t worry);
- Have good disposition to work in a customer service environment.

**Formação**:

- High School.

**Línguas**:

- Proficiency in Swedish;
- Advanced English.

Finlandês - Muito bom Inglês - Bom

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