Knowledge & Content Manager (M/F/d)
4 semanas atrás
Habyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors in Europe. If you are passionate about real estate, would like to join a dynamic, talented and diverse team of professionals - you are at the right place
We are on a steep growth curve, and are looking for a Knowledge & Content Manager to further develop our Customer Experience strategy.
Your Responsibilities:
- Define the knowledge management strategy for our knowledge base and maintain high quality, up-to-date, and searchable content for audiences of varying skill level, while assessing the impact on chatbots integration.
- Maintaining the knowledge management system or platform and leverage analytics to evaluate business impact (ex: return on investment), track the usage and define efficiency of the knowledge base content.
- Lead, coach and develop a team of authors from each department
- Establish writing guidelines based on knowledge base best practices and develop the team to ensure they are achieving or surpassing them.
- Encouraging a culture of knowledge-sharing and collaborative work flow among departments and project teams
- Ensuring that employees are sure of the knowledge management processes, including the purpose of doing so.
- Making sure that the right knowledge goes to the right people, and that this information is promptly applied to business activities
- Helping capture new knowledge with the usage of a knowledge management system
- Monitor progress and learning processes by keeping track of engagement, project outcomes and other metrics
**Requirements**:
- Bachelor's or Graduate's Degree in business, IT, English, technical writing and communication, or related.
- Minimum of 3 years experience as a Knowledge Manager, Content Strategist, Technical Writer or related field.
- Experience working with Content management systems (CMS), Knowledge-bases and / or intranets.
- Great leadership, effective communication, problem-solving, coaching and teamwork skills to adequately manage competing priorities.
- Strong attention to detail, organizational skills and analytical skills
- A confident, natural leader and problem solver with demonstrated critical thinking and collaboration skills.
- Strong command of English language and good communication skills.
- Nice to have: CKS / CKM certification: Project management certification
What We Offer
- Join a great team and become a strong leader within the Habyt cosmos: your colleagues are talented, motivated self-starters;
- Live first hand the Habyt remote culture: work from any of our Habyt locations, anytime.
- Be a part of an innovative business model with global impact; A high degree of responsibility and involvement from day one;
- Fast decision-making and flat hierarchies make Habyt a great place for your professional growth.
-
Knowledge & Content Manager
Há 6 dias
Lisboa, Portugal Habyt GmbH Tempo inteiroHabyt's mission is to provide the best housing experience, anywhere. We develop and manage beautifully designed, community-driven and technologically empowered living spaces to create a modern living concept. We are funded by top VC and Real Estate investors in Europe. If you are passionate about real estate and would like to join a dynamic, talented and...
-
Lisboa, Portugal Thorit GmbH Tempo inteiroWir sind eine moderne Digitalagentur aus Stuttgart mit umfassender Expertise in Data Intelligence, Technologie und Marketing. Wir optimieren die Marketingleistung unserer Kunden und finden kreative Wege neueste Technologien zu implementieren, um nachhaltiges Wachstum und Skalierbarkeit zu fördern. Unser starker Teamgeist ist die Kerndisziplin unseres...
-
(Italian) Instructional Content Manager
4 semanas atrás
Lisboa, Portugal Eugenia Talent Tempo inteiro**About the job (Italian) Instructional Content Manager (M/F)**: **Type of Position**: Full-time **Language**: Fluent level of Italian Advanced English **Sector**: Content Management and Development **About Our Client**: Are you a passionate Content Experience Manager with a solid background in developing and implementing content strategies? Our client,...
-
Content Experience Manager
3 semanas atrás
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso clienteOur client is international client in Telecommunication area.DescriçãoOwn the development and implementation of content from start to finish working with product/project managers on content requests, Communications Specialists on related News articles, Instructional Designers on development of digital training materials, and Trainers...
-
Content Experience Manager
Há 7 dias
Lisboa, Portugal Mktalent Tempo inteiroAbout the job Content Experience Manager MKTalent is recruiting for a client based in Lisbon, a Content Experience Manager.Own the development and implementation of content from start to finish working with other team members;Map out and align content plans together with internal and external key stakeholders.Identify new/updated content needs and...
-
Content Moderator
4 semanas atrás
Lisboa, Portugal Talenter™ Tempo inteiroTalenter is currently in the process of recruiting Content Moderator (M/F/D) to reinforce the organization of our client. Review user generated content in a single review tool and classify according to policy. Expected to provide quality assurance and improve machine classifiers to ensure safety of the platform for all audience and cross-functional...
-
Content Manager
Há 7 dias
Lisboa, Portugal Better Collective Gmbh Tempo inteiroWe are looking for a Content Manager with SEO skills, to work on our top websites around sports, betting and casino. Targeting Spanish-speaking customers in Latam markets, our new Content Manager will be in charge of the coordination, production, and optimisation of high class content that ranks in Google. YOU WILL coordinate the production of high quality...
-
Quality Manager
4 semanas atrás
Lisboa, Portugal HAYS Tempo inteiroJoin an international pharmaceutical company who is looking for a Quality Manager - Knowledge Management. Your new company Excellent opportunity to join an international pharmaceutical company who is looking for a Quality Manager - Knowledge Management. Your new role This professional will be responsible for covers all processes and activities required to...
-
German Speaking Content Manager
Há 3 dias
Lisboa, Portugal Tn Portugal Tempo inteirocol-wideJob Description:We deliver a high quality service, working closely with businesses and candidates alike, acting as a real "HR Business Partner", offering HR Advisory and matching the "right" candidate with the "right" job.Registered office: Office 2, Centris Business Gateway, Level 1/I, Triq Is-Salib tal-Imriehel, Central Business District, Mriehel,...
-
German Speaking Content Manager
Há 7 dias
Lisboa, Portugal Recruiter4You Tempo inteiroWe deliver a high quality service, working closely with businesses and candidates alike, acting as a real "HR Business Partner", offering HR Advisory and matching the "right" candidate with the "right" job. Registered office: Office 2, Centris Business Gateway, Level 1/I, Triq Is-Salib tal-Imriehel, Central Business District, Mriehel, CBD3020 Our...
-
Content Experience Manager
Há 6 dias
Lisboa, Portugal Mktalent Tempo inteiroAbout the job Content Experience ManagerMKTalent is recruiting for a client based in Lisbon, a Content Experience Manager.Own the development and implementation of content from start to finish working with other team members;Map out and align content plans together with internal and external key stakeholders.Identify new/updated content needs and integrating...
-
Subchefe de Mesa
Há 5 dias
Lisboa, Portugal Olissippo Hotels Tempo inteiro**Sou uma empresa**:Olissippo Hotels **Requisitos** : - A experiência na função de chefia e/ou subchefia, será um factor de diferenciação; - Apresentação e comunicação adequadas; - Sentido de responsabilidade e planeamento; - Polivalência nos vários sectores do F&B; - Capacidade de liderança e gestão de equipas; - Domínio das...
-
Executive & Senior Acquisition Manager (M/F/d)
4 semanas atrás
Lisboa, Portugal HAYS Tempo inteiroOportunidade para um Executive & Senior Acquisition Manager (M/F/d) integrar uma empresa do setor tecnológico A empresa onde vai trabalhar Empresa de Serviços e Consultoria de IT, que pretende recrutar um Executive & Senior Acquisition Manager (M/F/d). A sua nova função O que necessita para ser bem sucedido O que a empresa lhe pode...
-
Senior Project Manager
4 semanas atrás
Lisboa, Portugal Thorit GmbH Tempo inteiroWe are a modern digital agency situated in Stuttgart and Lisbon with comprehensive expertise in Data Intelligence, Technology, and Marketing. We optimize the marketing performance of our clients and find creative ways to implement the latest technologies, promoting sustainable growth and scalability. Our strong team spirit is the core discipline of our...
-
Content Reviewer Analyst
4 semanas atrás
Lisboa, Portugal Talenter™ Tempo inteiroTalenter is currently in the process of recruiting Content Reviewer Analyst (M/F/D) to reinforce the organization of our client. **Description** Help to improve the quality and safety of online content while gaining hands-on job experience; Analyze and review user profiles, audio, videos, and text-based content and/or investigate, escalate and/or resolve...
-
Content Reviewer Analyst
4 semanas atrás
Lisboa, Portugal Talenter™ Tempo inteiroTalenter is currently in the process of recruiting Content Reviewer Analyst (M/F/D) to reinforce the organization of our client. **Description** Help to improve the quality and safety of online content while gaining hands-on job experience; Analyze and review user profiles, audio, videos, and text-based content and/or investigate, escalate and/or resolve...
-
Content Reviewer Analyst
4 semanas atrás
Lisboa, Portugal Talenter™ Tempo inteiroTalenter is currently in the process of recruiting Content Reviewer Analyst (M/F/D) to reinforce the organization of our client. **Description** Help to improve the quality and safety of online content while gaining hands-on job experience; Analyze and review user profiles, audio, videos, and text-based content and/or investigate, escalate and/or resolve...
-
IT Project Manager
4 semanas atrás
Lisboa, Portugal Kelly Services-Portugal Tempo inteiro**Publicado** - 20-Feb-2024**Salário** **Localização** - Lisboa**Categoria** - Permanente**Sector** - IT**Referência** - BBBH660532**Descrição** **Job Type**: Permanent **Workplace**: Hybrid **Salary**: Negotiable Are you a technical expert on the hunt for a new challenge? Kelly Technology is currently recruiting a **IT Project Manager (f/m/d)**...
-
Content Reviewer Analyst
3 semanas atrás
Lisboa, Portugal Talenter™ Tempo inteiroTalenter is currently in the process of recruiting Content Reviewer Analyst (M/F/D) to reinforce the organization of our client. **Description** Help to improve the quality and safety of online content while gaining hands-on job experience; Analyze and review user profiles, audio, videos, and text-based content and/or investigate, escalate and/or resolve...
-
Content Reviewer Analyst
3 semanas atrás
Lisboa, Portugal Talenter™ Tempo inteiroTalenter is currently in the process of recruiting Content Reviewer Analyst (M/F/D) to reinforce the organization of our client. **Description** Help to improve the quality and safety of online content while gaining hands-on job experience; Analyze and review user profiles, audio, videos, and text-based content and/or investigate, escalate and/or resolve...
