Customer Sales Advisor

2 semanas atrás

Lisboa, Portugal Global Citizen Solutions Tempo inteiro

Global Citizen Solutions assists international, individuals and their families to diversify their investments while obtaining increased mobility, security and privacy. Our multicultural and multilingual team has a wealth of experience in the prominent European countries offering citizenship and residency through investment programmes.

We are seeking a freelancer Customer Sales Advisor professional to be part of a highly successful team interacting with clients and the sales team.

**What we are looking**:

- Excellent communication skills both verbally and written in English (mandatory);
- Customer service and/or sales support experience a plus;
- Phone contact handling skills and active listening;
- Exceptional interpersonal skills toward efficiently communicating processes enhancements;
- Ideal customer and sales support experience;
- Ability to multitask, prioritize and manage time effectively;
- Familiar with CRM systems and practices;
- Organized and team player
- Property market, wealth management or legal background (preferred).

**About You**
- Maintain a positive, empathetic, and professional attitude toward Clients.
- Respond promptly to customer inquiries.
- Communicate with Clients through multiple channels.
- Maintain the daily sales pipeline with sales team.
- Know our products inside and out so that you can answer questions.
- Understand Clients needs and expectations.
- Engage with the online community and respond to comments and requests.
- Keeping records of customer interactions and transactions in CRM.
- Providing feedback on the efficiency of the customer service process.
- Ethic and team player.
- Ambitious and energetic.
- The ability to adapt, interact and manage with different types of individuals from differentiated cultures.

**We offer**
- Competitive compensation.
- Integration in a young and highly qualified team.
- Modern work environment.
- Training and support for personal and professional development.

**Our values**
- Coachable: Open to receiving training and constant small improvements, even if experienced;
- Independent: showed able to organize oneself without “babysitter”;
- Doer: you have to love getting results yourself;
- Flexibility: Ready to adapt to a variety of tasks;
- Focused: values more stability, than the shiny new opportunities that pop up.

This role is based out of the Lisbon office.
- Compensation: in accordance with experience but above current market average._

**Tipo de oferta**: Full-time

**Experiência**:

- Customer/Sales Support: 2 anos (obrigatório)
- CRM systems: 2 anos (obrigatório)

Idioma:

- Inglês (obrigatório)
- Português (preferencial)

Data de início prevista: 22-05-2023

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