Receptionist

2 semanas atrás

Lisboa, Portugal JLL Tempo inteiro

JLL supports the Whole You, personally and professionally.

About JLL
We’re JLL. We’re a professional services and investment management firm specializing in real estate. We help organizations around the world achieve their ambitions by owning, occupying, and investing in real estate.
If you’re looking to step up your career, JLL is the perfect professional home. At JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing real estate initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions - join us at JLL

**Location**: Lisbon

Role Purpose

What this job involves
Provide front-of-house and reception services for the client directly.
Handling the client’s reception duties with care, and commitment and always in a courteous manner.
Managing and responding to the client’s customer’s requirements and requests to ensure a high level of customer support to the JLL clients.
Anticipate, welcome and announce visitor arrivals.
Management of visitor access cards and signing in.
Operating a switchboard
Telephone enquiries (internal & external).
Handle couriers and post deliveries and collections.
Keep the reception area neat and tidy.
Maintaining accurate and efficient management information systems.
Book taxis in line with the client’s policy and procedures.
Ensure all activities are carried out are in accordance with Health and Safety policies.
Manage client requests via the ticket system in place
Support with events
Support and cover when required
Note in exceptional circumstances there may be a requirement to assist with other ad hoc duties for the client off reception.

Excellent communication skills.
Ability to interact with all members within the company & handle a busy telephone and customer-facing reception desk.
Ability to handle multiple requests and work in a fast-paced office environment.
Ability to accurately complete tasks assignments & responsibilities in a timely manner.
Responsive to customer requests in an empathetic, supportive and productive manner
Must remain calm, courteous, and polite in all circumstances
Flexibility in regards to possibly working out of business hours if required
Possess a good level of IT literacy
Basic technical knowledge/understanding
Fluency in both local language and English
Demonstrate a high level of initiative and be proactive.
Must be flexible in hours

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

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