Video Content Moderator

Há 7 dias

Lisboa, Portugal David Kennedy Recruitment Tempo inteiro

David Kennedy Recruitment is working with a leading Outsourcing/BPO company that is looking to recruit a Spanish-speaking Video Content Moderator for their office in Lisbon.

Position: Video Content Analyst

Location: Lisbon, Portugal

Employment type: Full-time

Remuneration: Base salary.

**DUTIES AND RESPONSIBILITIES:
- Review user reports regarding video content on a streaming platform
- Audit and update content
- Maintain broad knowledge of client products and/or services
- Make well-balanced decisions and help resolve inquiries with respect to defined policies and procedures, especially the data protection policy.

**REQUIREMENTS**:

- Native/fluent in Spanish, solid B2 level in English (and higher) written and spoken
- 6 months of experience in relevant field is preferred
- Ability to work in shift rotation (24/7). 40 workinh hours per week
- Tolerance to sensitive content in videos
- Strong computer skills
- Customer service-orientation with effective, pleasant and professional communication style as well as patience
- Quick learning and adaptability to new processes and concepts
- Tolerance for repetitive work in a fast-paced work environment
- Analytical mindset with strong attention to detail
- Ability to work as a team member, as well as independently.

**BENEFITS:
- International community
- Comprehensive initial training and and guidance to make sure you're well prepared and comfortable at a new workplace
- And many others

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