Team Leader Credit and Collections
3 semanas atrás
adidas Shared Services in Porto delivers high quality services for Accounts Payable, Accounts Receivable, Retail Accounting, eCommerce Accounting and other Finance processes for adidas companies located in Europe and Americas.
However, our success journey continues and we will now integrate several additional Teams in Porto. We are creators in our fields, thinking strategically about how digital tools can make reporting more transparent and targets more controllable. If you see yourself as a coach, playmaker, planner and problem solver, we invite you to be a part of our team.- Purpose & Overall Relevance for the Organization:
- The Order to Cash (OtC) Credit & Collections Team Leader will lead an OtC Credit & Collections team, monitor workload, set priorities and assist other team members to deliver continuous improvement initiatives. In this position he or she will provide ongoing support to the OtC Manager, drive strategic topics throughout the team and be the process expert on OtC Credit & Collections topics. Her or his goal will be to ensure that all activities are delivered on timely manner and with the required quality. He or she will be leading projects, including process standardisation related as well as tools implementation ones. The OtC Credit & Collections Team Leader will act as the first escalation point for the process related issues both from the customer and the colleagues.- Key Responsibilities:Responsible for day to day leadership of an OtC Credit & Collections team serving the customers, delivering performance that meets or exceeds service level agreement targets
-Responsible for the credit, customer billing, collections & dispute management processes
-Manage customer problem resolution and escalation
-Drive continuous improvement in the OtC Credit & Collections team by introducing Lean principles and developing team members
-Lead ongoing projects for the implementation of technology solutions
-Manage customer relationship, which includes problem resolution and root cause analysis
-Manage the relationship and support requests from partner Finance departments and other stakeholders in the business
-Supervise the credit risk assessment and review
-Supervise the releasing of the blocked orders and ensure timely release
-Provide insight in the development of the accounts receivable position of the customer to sales and finance teams
-Act as the first escalation point for the process related issues
-Identify the improvement opportunities and support their implementation
-Lead the process and improvement focused projects for OtC Credit & Collections
-Support ongoing projects for the implementation of technology solutions
-Provide insight into the calculation of the required provision for uncollectable balances
-Establish and maintain strong financial controls over the work performed
-Acting as the backup for the manager
- Key Relationships:Finance Team
-Process Owners
-IT & Corporate Solutions
-Sales Team
-Customer Service
-Portfolio of Customers
- Knowledge, Skills and Abilities:Written and spoken English and French
-Very good communication skills
-Aptitude for managing and developing a team
-Customer orientation and empathy
-Eye to details
-Good Excel skills
-Knowledge of LEAN methodology is a benefit
- Requisite Education and Experience / Minimum Qualifications:Experience in SAP
-Experience in Accounting activities
-Experience with process improvement and root cause analysis
-Experience in leading teams
-Experience in project management
-Experience in SSC/BPO environment
-BA degree in Accounting, Finance or Economics
AT ADIDAS WE HAVE A WINNING CULTURE. BUT TO WIN, PHYSICAL POWER IS NOT ENOUGH. JUST LIKE ATHLETES OUR EMPLOYEES NEED MENTAL STRENGTH IN THEIR GAME. WE FOSTER THE ATHLETE’S MINDSET THROUGH A SET OF BEHAVIORS THAT WE WANT TO ENABLE AND DEVELOP IN OUR PEOPLE AND THAT ARE AT THE CORE OF OUR UNIQUE COMPANY CULTURE: THIS IS HOW WE WIN WHILE PLAYING FAIR.
COURAGE: Speak up when you see an opportunity; step up when you see a need..
OWNERSHIP: Pick up the ball. Be proactive, take responsibility and follow-through.
INNOVATION: Elevate to win. Be curious, test and learn new and better ways of doing things.
TEAMPLAY: Win together. Work collaboratively and cultivate a shared mindset.
INTEGRITY: Play by the rules. Hold yourself and others accountable to our company’s standards.
RESPECT: Value all players. Display empathy, be inclusive and show dignity to all.
**ADIDAS CELEBRATES DIVERSITY, SUPPORTS INCLUSIVENESS AND ENCOURAGES INDIVIDUAL EXPRESSION IN OUR WORKPLACE. WE DO NOT TOLERATE THE HARASSMENT OR DISCRIMINATION TOWARD ANY OF OUR APPLICANTS OR EMPLOYEES. WE ARE AN EQUAL OPPORTUNITY EMPLOYER.**
***
- JOB TITLE:
- Team Leader Credit and Collections - German Speaker (M/F/D) 1- BRAND:
- adidas- LOCATION:
- Porto- TEAM:
- Accounting & Finance- STATE:
- 13- COUNTRY/REGION:
- PT- CONTRACT TYPE:
- Full time- NUMBER:
- 496361- DATE:
- Apr 14, 2023
-
Team Lead Gbs Credit
Há 5 dias
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: - This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of...
-
Team Lead Gbs Credit
4 semanas atrás
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of...
-
Team Lead Gbs Credit
4 semanas atrás
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of...
-
Team Lead Gbs Credit
Há 5 dias
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of...
-
Collections & Recoveries Manager
Há 5 dias
Porto, Portugal Sonae Tempo inteiro.Emprego > Collections & Recoveries Manager Universo IME, SA is a financial institution leader in the issuance of credit cards in Portugal ("Cartão Universo") more than 1 million customers. It has the goal of disrupting the banking industry in Portugal by competing in consumer payments, credit, and insurances. We exist in a unique environment of innovation...
-
Team Lead GBS Credit
Há 1 mês
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery...
-
Team Lead GBS Credit
4 semanas atrás
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery...
-
Senior Specialist Gbs Credit and Collections
1 semana atrás
Porto, Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization:adidas Shared Services in Porto delivers high quality services for Finance processes as well as HR Services for adidas companies located in Europe and Americas.Credit and Collections are responsible for performing daily activities such as Dunning and Collection, Dispute management and Credit Management. The...
-
Team Lead Gbs Credit
Há 5 dias
Porto, Portugal Adidas Tempo inteiro.Purpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of...
-
Team Lead Gbs Credit
4 semanas atrás
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of...
-
Team Lead Gbs Credit
4 semanas atrás
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the delivery of...
-
Sr. Specialist Gbs Credit
Há 5 dias
Porto, Portugal Adidas Tempo inteiro.Press Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Sr. Specialist GBS Credit & Collections - German Speaker Purpose & Overall Relevance for the Organization: The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together...
-
Sr. Specialist Gbs Credit
2 semanas atrás
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives. The pursue of excellence in all deliverables and being recognized as a...
-
Credit and Collections Specialist
3 semanas atrás
Porto, Portugal Adidas Tempo inteiroPurpose & Overall Relevance for the Organization: - adidas Shared Services in Porto delivers high quality services for Accounts Payable, Accounts Receivable, Retail Accounting, eCommerce Accounting and other Finance processes as well as HR Services for adidas companies located in Europe and Americas.- Credit and Collections are responsible for performing...
-
Sr. Specialist Gbs Credit
Há 5 dias
Porto, Portugal Adidas Tempo inteiroPress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:Sr. Specialist GBS Credit & Collections - German Speaker Purpose & Overall Relevance for the Organization:The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with...
-
Team Lead GBS Credit
Há 1 mês
Porto, Portugal adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the...
-
Team Lead GBS Credit
4 semanas atrás
Porto, Portugal adidas Tempo inteiroPurpose & Overall Relevance for the Organization: This is a Team Leader role with the focus of ensuring correct and daily execution of key responsibilities in the adidas GBS according to the requirements of the company Accounting Manual for specific area of responsibility. General functional expert with responsibility for processes and the...
-
Sr. Specialist Gbs Credit
2 semanas atrás
Porto, Portugal Adidas Tempo inteiroPress Tab to Move to Skip to Content Link Select how often (in days) to receive an alert: Sr. Specialist GBS Credit & Collections - German Speaker Purpose & Overall Relevance for the Organization: The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management,...
-
Sr. Specialist Gbs Credit
Há 5 dias
Porto, Portugal Adidas Tempo inteiroSr. Specialist GBS Credit & Collections - German Speaker Purpose & Overall Relevance for the Organization:The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives.The pursue of...
-
Sr. Specialist Gbs Credit
2 semanas atrás
Porto, Portugal Adidas Tempo inteiroSr. Specialist GBS Credit & Collections - German Speaker Purpose & Overall Relevance for the Organization: The Credit and Collections team is responsible for performing daily activities such as dunning and collection, dispute management and credit management, together with the support in projects and process standardisation initiatives. The pursue of...
