Gbs: Head of Credit Management Service L.
2 semanas atrás
We are creating our internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We are offering you an opportunity to work in a dynamic and collaborative environment and to contribute to this group’s transformation. Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the start.
The Head of Credit Service Line is a key member of the GBS Leadership Team, with joint responsibility for the leadership of GBS organization. The position is strongly linked with the Finance Function of the Syensqo Group. The job holder will be part of the Finance Leadership Team in addition to the GBS Leadership team.
The Head of Credit Service Line will be responsible for a direct team of global senior managers and overall leadership of ~60 people worldwide. The Credit Service
Line is accountable for the performance, user satisfaction & compliance of the following scope:
- Credit Management
- Cash collection
- Accounts receivable
This is one of four global services who are designing and implementing end to end services & solutions as Head of Service Line. Heads of Service Line can effectively cross-collaborate with multiple stakeholders to define the current and future state of Syensqo processes, identifying issues and risks, suggesting mitigation strategies and supporting technology solutions. This position will be instrumental in implementing the new Credit Service organization and in the design of the next step of transformation towards the full end-to-end process of Order to Cash, while leveraging new digital opportunities.
You success and performance will lie within these objectives:
- World class Credit Process operations in terms of cost/resource optimisation
- World class automation levels vs industry benchmarks
- Talent development & capability building
- Innovation across service scope
- Jointly deliver on the GBS objectives through collaboration and synergies across the functional areas
**Key Responsibilities and General Accountabilities**:
As the Group Service owner, you will own, define and drive the implementation of standard services and systems, including:
- Play an active role in the process process governance, the definition of the respective functional process and translate strategy into tactical plans
- Support the selection of tools, technologies and systems according to architectural requirements and demands with the use of fact-based negotiations
- Oversee the design, development and implementation of process standardization, harmonization, automation, RPA, AI
- Enable change management through design and delivery of prototype tools, with other functions and streams to be used in operations accordingly
- Provide comprehensive expertise for the service areas in line with latest trends in process and technology for operational and local teams
As Service Delivery manager
- Drive GBS priorities and KPI’s and relevant elements of GBS roadmapLeverage existing and innovative technologies and identify digital trends to increase and improve performance and compliance and support growth
- Define, develop and implement the vision and strategy for the Service Area in GBS in line with Global GBS strategy
- Take ownership of work quality of the team to ensure stable operations as well as a smooth transition of the activities into the delivery centers
- Deliver services in accordance with established standard processes
- Assure compliance to the rules and the global compliance requirements accordingly with the level of accuracy defined with the BSA (SLAs)
- Drive operational productivity and efficiency by providing clear and focused direction
- Manage the relationship with key users of the processes, understanding user needs and requirements to continuously improve user experience
- Continuously look for user feedback in order to improve the overall service quality
As Team manager
- Lead multi-location global operations teams responsible for the end-to-end process execution
- Develop exceptional relationships and strong lines of communication across functions and markets leaders, to allow for effective, on-going collaboration and successful execution of deliverables
- Be a role model, lead and coach the GBS team by being a developmental leader, looking for continuously to improve itself/himself/herself
- Build and lead a focused and resilient team, own and drive team’s development
- Lead, motivate and develop a diverse team of managers and/or experts who lead medium - large sized projects and/or teams with the respective profound process and technical knowledge focusing on the customers experience, implement results and ensure sustainability of solution and team
- Attract, retain and develop talent within your Service Line, together with the corresponding BSA and the remaining GBS Leadership team.
As transformator champion
- Be the single point of contact for transformation needs of leaders and provide
-
Lisboa, Portugal Amina Bank Tempo inteiro.GBS: Head of Credit Management Service L... We are creating our internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We are offering you an opportunity to work in a dynamic and collaborative environment and to contribute to this group's transformation. Join us in one of our 3 service centers: Lisbon,...
-
Lisboa, Portugal Amina Bank Tempo inteiroGBS: Head of Credit Management Service L... We are creating our internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We are offering you an opportunity to work in a dynamic and collaborative environment and to contribute to this group's transformation. Join us in one of our 3 service centers: Lisbon, Curitiba,...
-
Head Of Credit Services
Há 7 dias
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the...
-
Head of Credit Services
2 semanas atrás
Lisboa, Lisboa, Portugal Syensqo Tempo inteiroSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the...
-
Gbs: Head of Procurement Service Li.
2 semanas atrás
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for...
-
Gbs: Head of HR Service Line
2 semanas atrás
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is all about chemistry. We’re not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet’s beauty for...
-
Gbs: Head Of Hr Service Line
Há 5 dias
Lisboa, Portugal Amina Bank Tempo inteiroSyensqo is all about chemistry. We're not just referring to chemical reactions here, but also to the magic that occurs when the brightest minds get to work together. This is where our true strength lies. In you. In your future colleagues and in all your differences. And of course, in your ideas to improve lives while preserving our planet's beauty for the...
-
Head Of Procurement Services
Há 7 dias
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the...
-
Head Of Procurement Services
Há 7 dias
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation. Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the...
-
Head Of Human Resources Services
Há 7 dias
Lisboa, Portugal Syensqo Tempo inteiroSyensqo is creating its internal Global Business Services (GBS) to cover Finance, Procurement and Human Resources activities. We offer you to work in a dynamic and collaborative environment and to contribute to this group's transformation.Join us in one of our 3 service centers: Lisbon, Curitiba, and Bangkok, be part of this transformation journey from the...
-
Head Of Projects
2 meses atrás
Lisboa, Portugal Michael Page Portugal Tempo inteiroHead Of Projects & Development Services Portugal (m/f)Referencia: JN -******** Adicionado em 13.05.2024 Sobre os nossos clientes Our partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and...
-
Head of Risk Management
2 semanas atrás
Lisboa, Lisboa, Portugal Galp Tempo inteiroAt Galp, we believe that together we can make a difference in society by contributing to a more sustainable energy future. Changes starts with our people, where agility, continuous improvement, internal alignment and external focus are the values that define our organization where everyone, without exception, can reach their ultimate potential. We're...
-
Head Of Risk Management
Há 7 dias
Lisboa, Portugal Galp Energia España Sau Tempo inteiro.At Galp, we believe that together we can make a difference in society by contributing to a more sustainable energy future. Changes starts with our people, where agility, continuous improvement, internal alignment and external focus are the values that define our organization where everyone, without exception, can reach their ultimate potential. We're...
-
Head Of Projects
Há 1 mês
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso clienteOur partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and builds offices, retail stores, logistics spaces and hospitality units, they are looking to recruit an experienced...
-
Head Of Projects
Há 1 mês
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and builds offices, retail stores, logistics spaces and hospitality units, they are looking to recruit an experienced...
-
Head Of Projects
Há 1 mês
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and builds offices, retail stores, logistics spaces and hospitality units, they are looking to recruit an experienced...
-
Head Of Projects
4 semanas atrás
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and builds offices, retail stores, logistics spaces and hospitality units, they are looking to recruit an experienced...
-
Head Of Projects
4 semanas atrás
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso clienteOur partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and builds offices, retail stores, logistics spaces and hospitality units, they are looking to recruit an experienced...
-
Head Of Projects
4 semanas atrás
Lisboa, Portugal Michael Page Tempo inteiroSobre o nosso cliente Our partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and builds offices, retail stores, logistics spaces and hospitality units, they are looking to recruit an experienced...
-
Head Of Projects
1 semana atrás
Lisboa, Portugal Gatedtalent - Connecting Top Executive Search Firms And Executives Tempo inteiroA recruiter's partner is a global real estate advisor, offering the full scope of services to local and international clients from their offices in Lisbon and Porto. For their Project & Development Services, which designs, manages and builds offices, retail stores, logistics spaces and hospitality units, they are looking to recruit an experienced...
